Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,742 reviews
HDISSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 630 reviews with 4 stars · Clear filters
Latest reorder indicates my satisfaction with the product. Ordering process a bit slow. delivery quicker and better packaged than before.
By Duncan
Response from HDIS· Feb 21, 2019
Thank you for your feedback. We appreciate your business!
I guess I ordered a too large size as I went for a walk and they did not say up. Other than that they seem OK
By William
Response from HDIS· Feb 20, 2019
Thank you for your feedback. A customer care representative will give you a call to help you find a better fit.
Sent the wrong size but error was corrected very well.
By Edward
Response from HDIS· Feb 20, 2019
Thank you for your feedback. We appreciate your business!
Everything was as advertised.
By Charles
Response from HDIS· Feb 20, 2019
Thank you for your feedback. We appreciate your business!
There was no progress report as to where the package was currently, and when it was expected to arrive at our place.
By James
Response from HDIS· Feb 19, 2019
Thank you for your order. We apologize that you did not receive shipping communication. A customer care representative will give you a call to discuss scheduling your delivery so you know exactly when it will arrive.
Great turnaround time. Judicious treatment of private issues. Kind and patient telephone answerers.
By Lloyd
Response from HDIS· Feb 13, 2019
Thank you for your feedback. We appreciate your business!
Thank You for shipping discreetly.
By E H.
Response from HDIS· Feb 8, 2019
Thank you for your feedback. We appreciate your business!
Great product good delivery time
By Dennis
Response from HDIS· Feb 5, 2019
Thank you for your feedback. We appreciate your business!
