Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,742 reviews
HDISSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 630 reviews with 4 stars · Clear filters
Your customer service people are wonderful! Very helpful. Your products come quickly which is a great thing and I am thankful you are there! But your prices are high compared to some other sites.
By Janet S.
Response from HDIS· Mar 13, 2019
Thank you for your feedback. We appreciate your business!
Customer Service is EXCELLENT! Shipping time could be better but it’s not super bad The web site is much improved. It does tho have one annoying thing still - all the boxes to enter info like username, password and search box - has a delay between EACH letter. An annoyingly LONG delay!
By Joyce
Response from HDIS· Mar 6, 2019
Thank you for your feedback. We appreciate your business!
Got here on time.
By Shannon
Response from HDIS· Mar 6, 2019
Thank you for your feedback. We appreciate your business!
Really nice not to have to buy these at pharmacy.
By Mary
Response from HDIS· Mar 4, 2019
Thank you for your feedback. We appreciate your business!
Prices are a little too high. I wish you had smaller quantities available.
By Judith
Response from HDIS· Mar 4, 2019
Thank you for your feedback. We appreciate your business!
Always right there....
By Pegi
Response from HDIS· Feb 26, 2019
Thank you for your feedback. We appreciate your business!
Unable to enter coupon for $5 off on order of $50 or more. Needed product so placed order anyway.
By Dennis
Response from HDIS· Feb 26, 2019
Thank you for your feedback. We are sorry for the inconvenience. A customer care representative will give you a call.
HDIS had the 2xl size I couldn’t find in stores. The order process wAs easy though shipping was a bit slow. Overall well done.
By Pamela
Response from HDIS· Feb 26, 2019
Thank you for your feedback. We appreciate your business!
