Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,742 reviews
HDISSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 337 reviews with 3 stars · Clear filters
Good selection of products but takes too long for the product to arrive after purchase
By Kenneth S.
Response from HDIS· Jun 12, 2018
Thank you for your feedback. We appreciate your business! A customer care representative will contact you as soon as possible!
Mobile app is hard to use.
By Donna M.
Response from HDIS· Jun 12, 2018
Thank you for your feedback. We appreciate your business!
kind of pricey
By nan
Response from HDIS· Jun 4, 2018
Thank you for your feedback. We appreciate your business. A customer care representative will contact you as soon as possible!
Sorry to say but your product does not meet my friend's needs. Need a pair of panties that can go over her under ware and not allow any accidents.
By dissappointed
Response from HDIS· May 30, 2018
Thank you for your feedback. We appreciate your business. A customer care representative will contact you as soon as possible!
There are always excuses that cause delays or other reasons for not getting the products in on (some of the) time.
By Jeanne
Response from HDIS· May 3, 2018
Thank you for your feedback. We appreciate your business. A customer care representative will contact you as soon as possible!
slow delivery
By Ronald
Response from HDIS· May 1, 2018
Thank you for your feedback. We appreciate your business. A customer care representative will contact you as soon as possible!
The label to return the unwanted shipment, was not included. The label came separately
By Jayne
Response from HDIS· Apr 27, 2018
Thank you for your feedback. We appreciate your business. A customer care representative will contact you as soon as possible!
When I receive an e-mail from you and want to go to a site to see what is available I receive the following message The security certificate presented by the website was issued for a different website address. Security certificate problems may indicate an attempt to fool you oe intercept any data you send to the service, You should close this website!!" Please explain
By Jackie
Response from HDIS· Apr 19, 2018
Thank you for your feedback. We appreciate your business. A customer care representative will contact you as soon as possible!
