Slow shipping
Haven’t received the item yet. It’s taking quite a while
By Barbara
Response from HDIS· Jul 30, 2018
Thank you for your feedback. We appreciate your business! A customer care representative will contact you as soon as possible!
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,742 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 337 reviews with 3 stars · Clear filters
Haven’t received the item yet. It’s taking quite a while
By Barbara
Response from HDIS· Jul 30, 2018
Thank you for your feedback. We appreciate your business! A customer care representative will contact you as soon as possible!
Product caused irritation to my skin and the he infection seemed to increase in size
By Virginia
Response from HDIS· Jul 6, 2018
Thank you for your feedback. We appreciate your business! A customer care representative will contact you as soon as possible!
Haven’t received my order yet
By SharonD W.
Response from HDIS· Jul 5, 2018
Thank you for your feedback. We appreciate your business! A customer care representative will contact you as soon as possible!
I believe the items received have been ok, but my problems are stress related incontinence and my understanding of sizes are a bit off. The less expensive items (buy five get one free) actually fit better, but is a little tight at waist yet snug at hip. As for service, I would rate higher like 4 or 5 stars. I need to try for a more moderate ability insead of light and a slightly larger waist. I generally use size 11 panties so back to hdis to find something that is more secure
By Alice
Response from HDIS· Jun 28, 2018
Thank you for your feedback. We appreciate your business!
Shipping takes to long
By Ken
Response from HDIS· Jun 26, 2018
Thank you for your feedback. We appreciate your business! A customer care representative will contact you as soon as possible!
i ordered boxers was not aware i needed to order pads and which pads I needed to order the time to receive the order was long
By Michael
Response from HDIS· Jun 26, 2018
Thank you for your feedback. We appreciate your business! A customer care representative will contact you as soon as possible!
Every time I have ordered your products, the delivery time was always amazing getting here so fast. This last time I ordered from you it took over a week for my order to arrive. I was very disappointed, especially since I needed my product ASAP. I guess you spoiled me in the past.
By Mary
Response from HDIS· Jun 14, 2018
Thank you for your feedback. We appreciate your business! A customer care representative will contact you as soon as possible!
I had a $5 discount in my computer e-mail. But, when I tried to redeem it while ordering, I was denied because I didn't remember my password. It was the weekend and apparently their computer wouldn't cough up the password. Anyway, who really needs a password when ordering? Please pass this on to HDIS.
By Sue
Response from HDIS· Jun 12, 2018
Thank you for your feedback. We appreciate your business! A customer care representative will contact you as soon as possible!