HDIS gets five stars, BUT....
HDIS gets five stars. Trustpilot, your review company, gets ONE for BEGGING for a five star rating. UNACCEPTABLE!
By Teresa
Response from HDIS· Jan 2, 2019
Thank you for your feedback. We appreciate your business!
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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5,742 reviews
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HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 323 reviews with 1 star · Clear filters
HDIS gets five stars. Trustpilot, your review company, gets ONE for BEGGING for a five star rating. UNACCEPTABLE!
By Teresa
Response from HDIS· Jan 2, 2019
Thank you for your feedback. We appreciate your business!
You are out of the Tena's and this is not the first time. It is always so disappointing when you have an on going shipment. Jane Austin
By Mary J.
Response from HDIS· Dec 20, 2018
Thank you for your feedback. A customer care representative will reach out to you today!
never got what I ordered! Wiill not order frim you again! Not worth the effort.
By Alan
Response from HDIS· Dec 18, 2018
Thank you for your feedback. A customer care representative will reach out to you today!
I still haven't received my package and I dont need it anymore it has been so long
By Lesley
Response from HDIS· Dec 18, 2018
Thank you for your feedback. A customer care representative will reach out to you today!
The packets took 10 days to arrive with supposed to be here and to also I believe that for them number of depends I receive that they were extremely overpriced
By Beckycampbell C.
Response from HDIS· Dec 4, 2018
Thank you for your feedback. A customer care representative will reach out to you today!
&when order was not receding, checked at web site and was told it was returned to seller. Then got a notice that I was returned because something was wrong with address. However, recd pkg yesterday and it was all banged up and missing 2 items It looked like it was thrown to the side of the road. So, who’s lying about this strange occurrence??
By BJ S.
Response from HDIS· Nov 28, 2018
Thank you for your feedback. A customer care representative will reach out to you today!
The last order that I received was incomplete, the e mail I sent telling of this problem was unanswered. I did not receive the travel wipes that were part of the order. Harry Mitchell
By Harry
Response from HDIS· Nov 19, 2018
Thank you for your feedback. A customer care representative will reach out to you today!
Took too long to get my order. Still dont have it
By Geraldine
Response from HDIS· Oct 23, 2018
Thank you for your feedback. A customer care representative will reach out to you today!