Ordering online
Using the ordering system is more complicated than necessary. Should be an easy click and checkout.
By Lois
Response from HDIS· Jun 18, 2019
Thank you for your feedback. We appreciate your business!
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,742 reviews
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HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 630 reviews with 4 stars · Clear filters
Using the ordering system is more complicated than necessary. Should be an easy click and checkout.
By Lois
Response from HDIS· Jun 18, 2019
Thank you for your feedback. We appreciate your business!
I love the assurance pads however tends to curl up on the back of the pad and these are not the long either. Otherwise protects the leaks and stays secure.
By Carol P.
Response from HDIS· Jun 18, 2019
Thank you for your feedback. We appreciate your business! A customer care representative will give you a call to help you find a better product for your needs.
As a caregiver in which I cannot leave the client alone... having the availability to get their supplies discretely.
By Johnson
Response from HDIS· Jun 18, 2019
Thank you for your feedback. We appreciate your business!
I would like to have the length of the pads so I can make a more informed choice.
By Karin
Response from HDIS· Jun 18, 2019
Thank you for your feedback. We appreciate your business!
They sent my order to my billing address instead of my shipping address but other than that there a good company
By Brenda
Response from HDIS· Jun 17, 2019
Thank you for your feedback. We appreciate your business!
reiceved items in good condition and even arrived early. Price was good also
By Georgiana
Response from HDIS· Jun 3, 2019
Thank you for your feedback. We appreciate your business!
My order was delivered as promised and the product was good. However I found the same product in the grocery store at half the price.
By Annie
Response from HDIS· Jun 3, 2019
Thank you for your feedback. We appreciate your business! A customer care representative will give you a call about way to save money with HDIS.
Don't like additional handling charge; pretty quick shipping but no tracking info provided
By Debra C.
Response from HDIS· May 29, 2019
Thank you for your feedback. We appreciate your business!