Outstanding Customer Service
Outstanding CS & they’ve recommended products to try that are helpful to me.
By Judy
Response from HDIS· Apr 4, 2019
Thank you for your feedback. We appreciate your business!
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,742 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 4,259 reviews with 5 stars · Clear filters
Outstanding CS & they’ve recommended products to try that are helpful to me.
By Judy
Response from HDIS· Apr 4, 2019
Thank you for your feedback. We appreciate your business!
Thank you for being on schedule and your professionalism. This is something all customer look for in any company. You deserve a 5 star of excellence.
By Connie
Response from HDIS· Apr 3, 2019
Thank you for your feedback. We appreciate your business!
Thank you for the outstanding quality of service and product.
By Jack A.
Response from HDIS· Apr 3, 2019
Thank you for your feedback. We appreciate your business!
I love how fast HDIS delivers your order. Is the best place I have order so far. Thank you so much for your service.
By Adriana
Response from HDIS· Apr 3, 2019
Thank you for your feedback. We appreciate your business!
I have used HDIS for several years for incontinence and other products for a family member. They have always filled my orders efficiently and on one occasion where the factory sealed product was defective they replaced it without question. Their representatives are always willing to discuss needs and make suggestions to fill them.
By Alan
Response from HDIS· Apr 2, 2019
Thank you for your feedback. We appreciate your business.
We were comforted knowing they were proactive to reconfirm everything. They were very thorough prior to our arrival and followed up with us prior to departure. Excellent service.
By BW
Response from HDIS· Apr 2, 2019
Thank you for your feedback. We appreciate your business.
HSIS had the product I needed at a much lower price than I was able to find anywhere else. It arrived in great condition. Just remember to order early. Standard shipping takes about one week.
By Robert C.
Response from HDIS· Apr 2, 2019
Thank you for your feedback. We appreciate your business. A customer care representative will give you a call to discuss scheduling your next delivery to save time and money!
Products as advertised
By John W.
Response from HDIS· Apr 2, 2019
Thank you for your feedback. We appreciate your business.