HDISReviews of hdis.com

Never received an email or link to track this order.

I like your products but they are just too expensive!

I got a bill for $0.01. after paying by credit card and signing up for monthly reshipment. I can not believe a company would ever pay the postage for a penny bill. How as I suppose to pay it? Why not put it on next months bill. I called and got it removed, but I am sorry this has put me on guard.

I received a notice that my order was shipped and given a tracking link. I tracked the order after 4 days and no delivery. The status was they couldn't deliver the package and returned it to the shipper/merchant and instructed me to contact them. Being Friday night I had to wait till Monday. I called HDIS and they were great. They would reship another order and to disregard billing because they would be receiving the original returned package. The order arrived the following day. Then I received a second identical package a few days after that. Puzzled I called wanting to know what to do with the second package. I was told "it is not economical for us to have you return the package." HDIS would either charge me for both or I would be responsible to pay for return shipping. I explained I was following their instructions and their shipping companies guidance. Also I did not need or want the additional items. After a disgruntled chat they finally said they would waive the charge this one time. That was good but they should have said that from the beginning. The error was theirs not mine. I doubt I will order from them again.

They sent the wrong items, couldnt explain to them the correct order. Then when they did understand the CORRECT order, took longer than usual time to send the correct order. Had to call twice to ask when I would receive it!.

Box had rips but was patched with packing tape. The contents was not damaged. I don’t know if this happened in transit. I didn’t receive an e-Mail when package was shipped although the website told me I would receive this notification. The prices for most products are approximately double for what I would pay at Walgreens or Target. The variety packs are great. 5 stars for them.

Customer service was very helpful and courteous no issues at all. The issue is with the product it’s far less superior to the original product. Will not be purchasing it again.

Personal Delivery Plan is not accessible on my online account. I am not getting the 5% off my orders with a personal delivery plan.