was charged twice for same order!
was charged twice for same order!
By Patrick
Response from HDIS· Aug 29, 2018
Thank you for your feedback. We appreciate your business! A customer care representative will contact you as soon as possible!
Sunday, November 8, 2026 · Customer reviews of US businesses
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5,742 reviews
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HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 193 reviews with 2 stars · Clear filters
was charged twice for same order!
By Patrick
Response from HDIS· Aug 29, 2018
Thank you for your feedback. We appreciate your business! A customer care representative will contact you as soon as possible!
Amazon is a lot cheaper (Always Discreet maximum pads 64 ct $18.94 and that’s w/o the coupon Whereas HDIS is $29.99 for 39ct of the same product) and they ship in boxes that no one knows what’s being delivered as well.
By Elizabeth O.
Response from HDIS· Aug 27, 2018
Thank you for your feedback. We appreciate your business!
I ordered Attends bed pads. The product I received has no identification anywhere on the pad. The pads are the correct size. I’m just concerned that I didn’t get the Attends brand.
By John
Response from HDIS· Aug 22, 2018
Thank you for your feedback. We appreciate your business! A customer care representative will contact you as soon as possible!
Small order. However, the products, as a whole, were less than satisfactory
By Robert
Response from HDIS· Aug 21, 2018
Thank you for your feedback. We appreciate your business! A customer care representative will contact you as soon as possible!
waiting for our items
By Pauline
Response from HDIS· Aug 9, 2018
Thank you for your feedback. We appreciate your business! A customer care representative will contact you as soon as possible!
You've yet to correct my ability to create an online account. With this recent phone order, I did not get a confirmation email, I didn't have a tracking number or anything. Good thing I was smart enough to write down the order number so I could call to get updates. The products themselves are great, expensive, but an good alternative if you have the money and can't go into town.
By LT
Response from HDIS· Aug 1, 2018
Thank you for your feedback. We appreciate your business! A customer care representative will contact you as soon as possible!
Usually I get me order in two business days, this last order took a full week.
By Lori
Response from HDIS· Jul 17, 2018
Thank you for your feedback. We appreciate your business! A customer care representative will contact you as soon as possible!
Slow delivery times and way too expensive. Will use Amazon in the future.
By Doug
Response from HDIS· Jul 12, 2018
Thank you for your feedback. We appreciate your business! A customer care representative will contact you as soon as possible!