Box came labeled as Abena
Box came labeled as Abena, not discreet.
By Charles
Response from HDIS· Aug 9, 2019
Thank you for your feedback! A Customer Care Representative will look into this and be in touch right away.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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5,742 reviews
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HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 323 reviews with 1 star · Clear filters
Box came labeled as Abena, not discreet.
By Charles
Response from HDIS· Aug 9, 2019
Thank you for your feedback! A Customer Care Representative will look into this and be in touch right away.
The depend product I usually order, price increased over $7 dollars per box of ten items ($30 pet case).:I will purchase my next supply from the local retailer.
By Garfield
Response from HDIS· Aug 6, 2019
Thank you for your review. Our Customer Care Representatives are looking into your account and will be in touch soon!
Where is my order? Can't find tracking.
By Nancy
Response from HDIS· Aug 6, 2019
Thank you for your review. Our Customer Care Representatives are looking into your account and will be in touch soon!
Received the wrong thing.
By Mercedes
Response from HDIS· Jul 30, 2019
Thank you for letting us know. A Customer Care Representative will give you a call to help you find the best product for your needs.
I’m giving 1 star because of miss information on products. You charged me for $29.99 per bag of 27 pads. That is a rip off. I’ll tske my business elsewhere because at Costco I can get a box of 4 bags inside with 27 pads each at $29.99.
By Patricia
Response from HDIS· Jul 16, 2019
Thank you for your feedback. A customer care representative will follow up with you regarding ways to save money with HDIS. Thanks!
I purchased a product based solely on the reviews, which I now believe were either falsified or paid for by the company. The product was Butterfly pads, for use with bowel incontinence. Horrible product. Do not purchase this product. The manufacturer needs to be notified that the product does not work at all.
By Martha
Response from HDIS· Jul 15, 2019
Thank you for your feedback. We will pass your review along to the manufacturer.
Shipped wrong product but wouldn't take it back or give me credit because it was opened. How the heck are you supposed to know if it's not opened up!
By Anthony
Response from HDIS· Jul 8, 2019
Thank you for your feedback. We appreciate your business. A customer care representative will give you a call!
I was sick and couldn't get out so I decided to try your service. What I learned is that you charge double the price that the product is in the store. I will never use your service again.
By Paula
Response from HDIS· Jul 5, 2019
Thank you for your feedback. We appreciate your business! A customer care representative will give you a call about how to save money with HDIS.