Home Care DeliveredReviews of hcd.com

Although I appreciate the products received, I don't appreciate the boxes being opened upon delivery. My privacy matters to me.

Diapers/pull ups arrived unfortunately arrived later than when had been told. Would like shipping and delivery to be a bit quicker next time

Find a better sized fitting diaper for when kiddos outgrow size 7. Going straight to adult sizing DOES NOT work for our kiddos

The products arrive in a timely manner and in good condition. I would give you 5 stars if ordering when sent a text would go thru. It never accepts my password. It’s much easier and faster to just call

My experience has not been so great. Billing department/CUSTOMER SERVICE is so unavailable and does not return calls when a message is left. My account was evaluated to "HARDSHIP"/EXEMPT, and now recieved a bill. VERY UPSETTING. I was able to reach HCD billing dept and was assured my account was properly taken care of as the timing of billing was the problem only. So I just needed to touch base with billing.

I did not half to do any leg work for a change

While you are a more reliable source for me obtaining my sensors than trying to obtain them locally a problem has developed where you are waiting too long to send my sensors out. You indicate this is a requirement of either Medicare or my health insurance but on two recent occasions the late deliveries have caused me to be in a situation where I do not have a sensor on the day I need to change it out. Being diabetic unaware I need an alarm to notify me especially if my blood sugar goes dangerously low while I am asleep. I think there are waivers that could be asked for to allow you to ship the sensors a couple of days early especially when the ship date is on a Friday or Saturday.

Service is great but the time between order is received and ship date could be shortened ti a few days instead of week.