quick reponse and freindly caring staff
quick reponse and freindly caring staff
By Patrick N.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,741 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HCD is changing how you get medical supplies, offering fast delivery, free shipping, and the best-rated service in the medical supply industry.
Home Care Delivered (hcd.com) has 3,741 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 275 reviews with 4 stars · Clear filters
quick reponse and freindly caring staff
By Patrick N.
I love the convenience of ordering. However I HATE not being able to go online to pay my bill. Calling to pay so very inconvenient. Bring back online payments.
By TAMMY S.
I have enjoyed years of service through this company and believe i will enjoy many more. The problem id once a company becomes the very best they can be there is no longer room for growth. I gave 4 stars because I hope to see the company continue to grow well into the future. The delivery, and over all service with our orders has always been top notch as well.
By bill1989
Response from Home Care Delivered· Aug 25, 2026
Thank you so much for your thoughtful review and for trusting us with your business over the years! We truly appreciate your continued support and are grateful to hear that our delivery and overall service have consistently met your expectations. We also appreciate your 4-star rating and, especially, your perspective on continued growth. We never want to become complacent, and feedback like yours motivates us to keep looking for ways to improve, grow, and provide an even better experience for our customers. We look forward to serving you for many more years to come!
HCD staff are very helpful on the phone in solving concerns and unusual situations. The only thing I would ask is to look at mee music for call waiting. Thanks
By STEPHEN H.
Company does a good job of shipping supplies in a timely manner. Communication between provider and supplier could be better. Delivery of medical records every six months is always a hassle.
By Susan
Response from Home Care Delivered· Aug 19, 2026
Thank you for your feedback. We’re glad to hear that our timely shipping of supplies has been helpful. We also appreciate you bringing the communication and medical records process to our attention. We understand how frustrating it can be when these requests become a hassle, and we’re always looking for ways to make the process smoother and more efficient. Thank you for your continued partnership and for helping us identify areas where we can improve.
On time deliveries
By REGINA H.
HCD has provided my Diabetic supplies for several years. It has been very trustworthy and I often recommend them. The exception occurs when verification for my doctor's orders has been questionned, I think by Medicare. At times, more information was required and a signature was missing. This has required my active contact between HCD and my doctor. It is this frustration that results in 4 stars instead of 5. Thank You.
By SUZANNE S.
Automatic shipping
By CHARLES Y.