They are acceptable in their service
They are acceptable in their service. However the product that is use does not fit me very well. It is too large.
By Elsie
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,741 reviews
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HCD is changing how you get medical supplies, offering fast delivery, free shipping, and the best-rated service in the medical supply industry.
Home Care Delivered (hcd.com) has 3,741 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 134 reviews with 3 stars · Clear filters
They are acceptable in their service. However the product that is use does not fit me very well. It is too large.
By Elsie
Delivery is excellent timing great one problem pads do not stay in place can be uncomfortable especially for small people
By Armanda
quality is not the best in products
By Nicky
I dont have amy issues other than wisjed you carried more opptions
By Patricia
The program is prompt and courteous and dependable. I would rate them a 5 except that for a period of 4 months I found multi legged insects in my order. They got loose in my apartment. I don't know if they were poisonous or not but was very destressed by the event. The last 2 deliveries have been bug free.
By Annette
Thank you Home Care Delivered. For being a trusted source for my son's incontinence supplies. From Arethesa P., Dayton, OH.
By Arethesa P.
Being female, I prefer that I be called by a female when you call to check to see if I need new supplies. I find it embarrassing to talk to a man about my bladder control issues. Also, when you call, is it not sufficient to ask if I need another delivery? Must the caller ask such personal questions like: How many do you use each day, how many do you have left, is your bladder leakage slight, medium or heavy. These questions were asked during the initial interview, I do not feel there is a need to go over it again every time it's time to send out more supplies. If there is a change in my circumstances, where I need a larger supply or something that can contain a heavier leakage, trust me I will say so, but don't embarrass me by asking such personal questions every month. Other than that I am very pleased with the product.
By Debra
Your products suits my needs adequately at this present time.
By Bonita