Timely deliveries and addresses issues…
Timely deliveries and addresses issues quickly.
By Javy
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,741 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HCD is changing how you get medical supplies, offering fast delivery, free shipping, and the best-rated service in the medical supply industry.
Home Care Delivered (hcd.com) has 3,741 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 275 reviews with 4 stars · Clear filters
Timely deliveries and addresses issues quickly.
By Javy
Foremost, the ease of re-ordering my son's incontinent supplies is a plus! It's a simple procedure, and the simplicity of not having to call and wait for a representative to answer the phone is ideal I have had to speak to a representative on occasion, and they are always pleasant, helpful, and their attempts to resolve "problems" are quick and appreciated. Orders are delivered "on time".
By Naomi Iwamoto for my S.
Order pllacement is easy thank you. One change would be around holidays, my order was shipping on July 3rd, i was very close ot being out asked to ship earlier and was told that couldn't happen?
By TERRENCE G.
Helpful customer service
By JESSICA
My catheters arrived on schedule and in good condition. I got an email asking me to confirm mu situation and order. I did so and all the rest happened on schedule. It took a while to get to this uneventful point, otherwise you might have gotten 5 stars!
By BRIAN D.
I’ve enjoyed working with you guys
By LESLIE C.
Overall, I've had a good experience. The last few months, however, the supplies seems take an extra couple of days to ship. However, it's not a major issue.
By ALICIA G.
Online home care delivery is very good, convenience tool for ordering and reordering
By XUAN N.