Fairly easy to reorder but there have…
Fairly easy to reorder but there have been numerous times I was concerned that my order of CGM sensors might not arrive on time
By DELBERT S.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,741 reviews
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HCD is changing how you get medical supplies, offering fast delivery, free shipping, and the best-rated service in the medical supply industry.
Home Care Delivered (hcd.com) has 3,741 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 275 reviews with 4 stars · Clear filters
Fairly easy to reorder but there have been numerous times I was concerned that my order of CGM sensors might not arrive on time
By DELBERT S.
While the packing slip reflected correctly, the wring items were sent. I had to pay out of pocket so my son would have supplies until the correct items come (Hopefully soon) As I was trying to explain to customer service what had happened, I had to tell her to listen to me (as opposed to interrupting.) She seemed to be in a rush, didn't tell me what I needed to do to return the wrong items we received. I understand it was near the end of the day on a Friday. I look forward to a better customer service experience in the future, especially with orders that come incorrect.
By LINCOLN K.
Every 6 months it just seems like a major deal to get Dr’s files and notes updated. I end up having to use my old meter and poke my fingers for a week or more before getting my supplies.
By WYLIE G.
Response from Home Care Delivered· Sep 1, 2025
Hello Wylie. We understand but most health insurance plans require the documentation and physician signature to be updated every six months to ensure your medical supplies can continue to be covered by your plan. We will continue to work hard to obtain that information timely for you. Take care.
Doing ok. Actually getting both boxes at the same time finally. Would be nice if we could get them the same time each month. It started out the 1-3 then it wast around the 8th then the 11th now the 15th. Just would love it to be the same date every month.
By Wendy
Awesome customer service, easily reorder supplies online and speedy deliveries.
By TONYA H.
Customer service is great! The reps listen, assist & get the job done. Always willing to create a great experience. I really like the follow up provided.
By Luwana P.
great service
By JAMES D R.
Pretty easy reorder process and scheduled delivery shipping
By Jenna