Hawaiian TelcomReviews of hawaiiantel.com

The Fair Hearing score

1.4/ 5

Bad

22 reviews

Hawaiian Telcom1.4Bad

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

Hawaiian Telcom, Inc., is the incumbent local exchange carrier or dominant local telephone company, serving the state of Hawaii.

Hawaiian Telcom (hawaiiantel.com) has 22 customer reviews on The Fair Hearing, with an average rating of 1.4 out of 5.

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Apr 4, 2023
FiberOptic Internet is great
Our original review was for Hawaii Telecom's landline service which was awful at the time, you can read it below. We've since signed up for their OpticFiber service which finally became available, and it seems a lot of the original problems with Hawaii Telecom have been resolved. I will leave the old review below so it's clear what our original review was for. Old review: (12/31/2022) The basic landline service didn't work, we paid for unlimited calls Nationwide and the service didn't work when we called any landline in Hawaii. Any calls into support didn't resolve any of the issues. We never got reimbursed by Hawaiian Telecom for the non-working service nor ever got it fixed so we just ported our number out to another service.
By Axel K.