Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Hauseit
Get a 2% commission rebate when you buy or save 6% when you sell with Hauseit in NYC. Hauseit also serves nearby NJ, Long Island, Westchester and the Hudson Valley, the Hamptons, and South Florida. Est. 2014.Buying? Save 2% or more with a Hauseit Buyer Closing Credit, also known as a buyer agent commission rebate.Selling? Save up to 6% with Hauseit Agent Assisted FSBO, or choose Hauseit 1% Full Service for a traditional, yet more affordable way to sell.See why buyers and sellers trust Hauseit – find hundreds of Hauseit reviews (and video reviews) by searching the internet for “Hauseit reviews.” Reviews of Hauseit appear on various third-party sites such as StreetEasy, Google Reviews, Zillow, Yelp, Trustpilot, Quora and Angie’s List.
Hauseit (hauseit.com) has 111 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
Our agent, Xiadong Yan, did an excellent job helping us in our coop negotiations, board approval and closing. He is very friendly, responsive and knowledgeable.
By Philip E.
Response from Hauseit· Jul 31, 2026
Xiadong truly embodies what we value most at HauseIt. His knowledge of co-op negotiations and board processes, combined with his responsiveness and friendly approach, makes all the difference. We're grateful he could support you through each stage of your transaction.
Great service…
Great service for listing your apartment or house yourself.
By Ashwin K.
Response from Hauseit· Jul 31, 2026
We're so glad our FSBO service delivered great results for you. We appreciate your business and feedback.
Great experience as long as you don't…
Great experience as long as you don't need much hand holding. The service is easy to use and Hauseit is responsive via email.
By kathy C.
Response from Hauseit· Jul 31, 2026
We appreciate your feedback. It's great to hear our FSBO service was easy to use and that our team remained responsive throughout your process. We're glad this approach worked well for you.
Assisted FSBO
I used Hauseit to sell my son's apartment in NYC as an assisted FSBO. The most important things to me are the extensive marketing reach, the quick relay of inquiries to my email, and comprehensive information and documents available on their website. This is the first time I have sold real estate, and Hauseit fulfilled all the criteria, and made it very easy for me to be my own realtor. Their photographer was professional, and I was able to upload the photos, and description promptly. Their website was easy to navigate, and there was information every step of the way on "what to do next" in the house selling process. Hauseit gave me the opportunity and confidence that I would be able to sell this property like a pro. Highly recommend using it!
By Irene L.
Response from Hauseit· Jul 31, 2026
Your detailed feedback truly captures what we set out to deliver with our assisted FSBO service. We're thrilled that the comprehensive marketing reach, responsive inquiry relay, and step-by-step guidance gave you the confidence to navigate the selling process on your own. It's especially rewarding to hear that a first-time seller felt supported every step of the way, from our photographer's work through to closing. Thank you for choosing HauseIt and for the wonderful recommendation!
I was very impressed with Hauseit
I was very impressed with Hauseit, they delivered everything they promised with professional ease and competence. I would definitely use them again.
Juan was our broker and he did a terrific job. He is responsive, friendly and polite. He spent a lot of time answering and following up on my many questions.
Great job!
By customer
Response from Hauseit· Jul 31, 2026
Juan truly embodies the professionalism and dedication we strive for at HauseIt. His responsiveness, friendliness, and genuine willingness to take time with your questions reflect exactly what sets our team apart. We're so glad he could deliver the expertise and support you needed. We truly appreciate your business and recommendation.
DO NOT USE HAUSIT IN SOUTH FLORIDA
I recommend not using Team Hauseit in South Florida - Nick / Vickie's team. I have bought and sold homes in the past and this agency does next to nothing to help during the process and then the manager, Nick Oliver, simply defends himself and his team.
I was very patient during the process until I couldn't take the poor service anymore. Thinking I would be assigned a new agent, they ended up telling me to just contact the seller directly going forward. Over the past few months I worked with them they:
- Deceitful about the rebate - I decided to go with them for the rebate and they had me sign the agreement, when in the end, Nick told me I may not even get it anyway. They gave me no inclination until several months in.
- Late to first showing - followed up by excuses
- Put themselves first, not the client - since I was looking for a multi-family, it was not easy for her to make appointments for showings, which I can understand. She often said it was hard to get a hold of the agent but didn't seem to put much effort in. The straw that broke the back, was when she was confirming the day before a showing, I said I plan to make it with respect to the November 2023 Tropical Storm we were in the middle of. It floods 8 inches outside my complex and I don't drive my car out in flood water (???). Then she followed up after I stated that by saying, "let's try to make it" because it was hard for her to set up. When I talked to the manager in the end, he said "a lot of people are unaware of tropical storms that just pop up." No accountability.
- Poor communication - often left me wondering if she received my email / text / call. I had to do all three to see if she got my message. In real estate when time is of the essence, it's nice for the agent to respond that the message was received or something, but I was often left wondering. The manager said it was a "personality issue" and I demanded a response. When I never did that. When I did hear back from her it happened several times that the property already had multiple offers. Time is of the essence, but apparently I expected too much according to Nick.
- Never sent me one listing - I found all of my own listings. They never checked in to see how I was doing after not hearing from me for weeks. Then when I discussed with the manager in the end, he said I should have requested them to send listings. So they are not proactive. But she also didn't ask me if I want recommendations?
- Unfamiliar with local closing processes - My own agent asked me questions she should have known or researched herself, lazy. I've never experienced an agent asking me real estate questions. I thought she was new, but apparently she'd been doing this for 9 years. She didn't want to talk to my lender (which is common during the closing process).
- Left my questions unanswered - it was regular for her to say I don't know and then not follow up. Listings were incorrect or impartial on Zillow and she seemed to really not care or take time to help me.
- Made me feel like I wasn't enough - Nick said my price point would be more fitting for me to contact sellers directly. I guess my $565k wasn't enough for them to take the time to help me. And the agent working for me would have made about $5k on the sale after my rebate. She did maybe about $200 worth of work IMO.
- Did assist with paperwork - but I found blatant errors in my offer. It was obvious she didn't reread / double check my offer to the seller.
Overall, these people just want your money with doing little to no work. When I brought things up, they blamed me and my personality. They don't take accountability for their poor and lazy work. And Nick even said, "what, do you want me to write you an apology letter?" Wow.
Good luck house hunting.
By Lynn
2 times successful Agent Assisted FSBO…
This is the second time using Hauseit to sell our NYC co-op, we successfully sold in 2016 and now 2023 in a tougher market. Fantastic agent assisted FSBO services. Simple, seamless, and provides all the tools you need to be successful! Saved us thousands of dollars!!!
By Connie D.
Dav was amazing to work with
Dav was amazing to work with. We had the pleasure to have him as our realtor this past summer when looking for a co-op in NYC. Throughout the process, which was challenging because we live out of state, Dav was always available to answer our questions, address any concerns, and set our appointments based on our traveling plans. He provides valuable insights, guidance, and has a vast network of professionals, from lawyers to inspectors, that he recommends which made the whole buying experience in NYC less stressful.
We are beyond satisfied with Dav, his expertise, professionalism and genuine care for his clients sets him apart. Thank you Dav for all your hard work and finding the perfect place for us.
Andrea & Arni