Useless sharpener
Useless sharpener, my global knifes needed professional help after using this tool.. perfectly presented but bad product and no reply to my not satisfied money back request.. don’t buy here
By stephan M.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
404 reviews
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Hatoriknives is listed under Bathroom & Kitchen.
Hatoriknives (hatoriknives.com) has 404 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
404 approved reviews, newest moderated first
Useless sharpener, my global knifes needed professional help after using this tool.. perfectly presented but bad product and no reply to my not satisfied money back request.. don’t buy here
By stephan M.
My son ordered a 7 piece knife set as he is going through his college course for hospitality and food prep…..used his well saved money to pay for this himself (£123)…… no updated tracking details… still says ‘awaiting dispatch’ when they should be on their way/here…. Opened a case with NatWest. Fingers crossed they give him his money back!! Stay clear at all costs
By Amanda T.
Ordered knife sharpener, shipping was via Evri, they couldn't find my address even though it's been there for 400 years and returned the product to the supplier. Then they wouldn't respond to me via email or phone. In addition my data was compromised by Evri and I had a fraudulent attack via SMS on my credit card, then having to get my card replaced.
By Richard H.
Ordered rolling knife sharper still not arrived and no answer from them that's been 3 Weeks
By Shuttl G.
Over a month. No delivery. Going to try to claim money back via PayPal.
By Mark
A complete scam. I tried to order one knife - was charged for two (£104 total). I have received nothing and am not getting any responses from them when I email to ask where they are. Worse than useless crooks.
By grania H.
Ordered knives from this company and after weeks there is no sign of delivery and appalling customer service. Not replying to emails stc. Do not use, SCAM.
By Grahame W.
Ordered on the 1st Feb. Still "awaiting shipment" (today is the 22nd Feb). Had one email reply. Now nothing.
By Jordan T.