I wish I had checked Trust Pilot before…
I wish I had checked Trust Pilot before I ordered. This ‘Hatori’ site is a complete con. Cheap goods made in China & difficult to return. DO NOT BUY FROM HATORI
By Caroline
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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404 reviews
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Hatoriknives is listed under Bathroom & Kitchen.
Hatoriknives (hatoriknives.com) has 404 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
404 approved reviews, newest moderated first
I wish I had checked Trust Pilot before I ordered. This ‘Hatori’ site is a complete con. Cheap goods made in China & difficult to return. DO NOT BUY FROM HATORI
By Caroline
Avoid at all cost !!! If you already paid for the product , and couldn't cancel the order call your bank. I fell into the trap of genuine looking site , but only checked the trust pilot day after. I called my bank immediately and got my money back . Always check the reviews !!!
By Pawel P.
Same as everyone else… scammed. Fake order number no updates or response from the company. 140 pounds down the drain!
By Ikenna M.
This company are a bunch of cowboys. I oredered 2 knife sharpeners from them. I received a shipment notification from them but stating that only 1 unit had been posted. Only 1 unit was subsequently received. I wrote to advise of the problem but thave received no acknowledgement at all of my complaint. Shocking way of deling with a genuine complaint
By Andy L.
The unit was totally incapable of sharpening knives. I concur with other reviewers that it was a total waste of money, and should have read reviews before buying!
By bigmacpv
Received my knife sharpener. The rolling part moves easily and the corse end is pretty course. The hone end of roller is a lot more corse than is should be to hone. It is a fine grinder. The wooden angle block has good angles, but the magnets are not strong enough and let the knife move and change angles while sharpening. No consistent edge.
By Lisa
Hatori Kinzoku 錦属 Series – Titanium Cutting Board - this is NOT 100% titanium - just plain old stainless steel. Too complicated and expensive to send back - total rip-off …AVOID!
By SJF
100% Scam. Knives pictured arent what arrived. Poor quality! Massively over priced for a generic chinese laser etched fake damascus on blade
By Jamie