harttools.comReviews of harttools.com

I was told my battery needed replacing and one was being sent. When it didn't come I was then told they had been out of stock but now they were in and one would be rushed. Nothing yet and the third call I was informed that the battery would not be sent as it is out of warranty. I've not used this battery even once as it even looks new and my guess is it has been sitting a long time. After three calls and three different outcomes I'm done.

I feel its been great for now! But ive only used it a few battery charges. The true test is how it holds up over time but for now I love it?

I love Hart Tools, I've had nothing but good quality tools made by them. I'm just sad that they stopped selling to Walmart, but I understand why. You're getting better quality than the price reflects, I am sure they had a hard time making a profit with Walmart low balling them like they do.

My mother bought this mower due to the claimed convenience and “easy-use”. I feel like she was scammed. Biggest pile of junk you could purchase. Waste of money. I would never buy any of their tools. Battery does not charge fast and cannot finish a small yard. I came home to mow for her and it was the worse experience. I would rather trim every individual piece of grass with extra dull children’s scissors than use this pile of junk. I’m currently doing that now as I write this review. The grass is not over grown or wet for anyone wondering… this product and company is just that horrible.

Contacted Hart Tools for a replacement 40V battery charger 3 weeks ago. They told me they had none in stock but expected stock replenishment for the item soon and I should expect delivery within 2 weeks. This week makes 3 weeks and I called them on Monday for a status. They told me they meant 14 business days (not calendar days) and that I needed to wait 2 more days. Once I would reach the 14th business day, they would ship it out and I should have it by or before Saturday; which would be today, Friday, 8/14/26, in time to cut my grass tomorrow, Saturday. Well... today is Friday and I have received nothing; not even a shipping confirmation!!! What I have learned from this experience is that they lie. Why didn't they tell me during my first call that they were referring to business days, not calendar days. Second conversation was that it would ship on the 14th business day (Wednesday of this week). As of today, Friday, I have received nothing; not even a notice of a delay with the charger! Imagine what my grass looks like after 3 weeks of not being cut! Looks like I am at their lying mercy!!! I have never experienced such poor customer service! Unfortunately, I have no other recourse, but to wait because I have tried finding the charger at local walmarts, to know avail. No one has the chargers in stock. What I think I will do next time is spend a little more money on a brand name mower, where I can get the parts at a local store when I need them right away.

Had been looking for the extendable pruner saw . Came across the Hart product line and was very impressed with the quality of their product. I would refer any one else to there products for sure.

Makes very good precut trimmer line!

The leaf blower and trimmer is light weight and easy to handle for a long period