Harman International IndustriesReviews of harman.com

I bought a JBL Boombox from this company. I don't use bluetooth. I directly connect the JBL Boombox to the wall outlet at 120 Volts. I connect the boombox to my PC to listen to music at night. Unfortunately, the Boombox shuts itself off after ten minutes. I get up from my bed and turn it on again. But it shuts itself down again. I contacted Harman. They told me to buy a new one !! Thoughtless arrogant people!! Why would I buy another Boombox at $400 one more time with the same problem? The right thing for them to do will be to replace my boombox with a new one. Don't buy the JBL Boombox ! You will be sorry for having spent $400. Try Sony. I have a Sony. It keeps on working for the past 4 years !

I ordered a speaker for my son for Christmas on 9 December. My money was debited from my account but nothing has turned up. Harman say it’s the couriers fault, the courier says it’s Harman’s fault. Harman will not refund my money or send a new speaker. Really poor service and I feel bad for the Customer Service team left to deal with things like this when the company is underinvesting in training and don’t even trust their employees to be able to make outgoing calls. I would not buy from them again.

Bis heute keine Rückmeldung ausser der mehrfachen Anfrage nach Servicenbewertung. inakzeptabel !

A lot of things have changed since Samsung acquired Harman International. All the good people are gone and so is their customer service. But isn't that what we expected. Everyone uses the pandemic as an excuse for poor supply and poor customer service an so does Harman.

I'm having trouble with connecting my JBL Tune600BTNC headset to a standard Win 10 pc. I have been in dialog with Harman which support JBL products, nice people but in the end - no help. The just send the same nonsens again and again. This is my last JBL device.