Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
72 reviews
Happy SleepSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Happy Sleep combines advanced smart ring technology, an intuitive app, and expert doctors to make at-home sleep testing as simple as wearing a ring.
Happy Sleep (happysleep.com) has 72 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
72 approved reviews, newest moderated first
Quick. Accurate. Affordable. Artist and NP Andriel were great.
By Elizabeth
Response from Happy Sleep· Aug 24, 2026
Hi Elizabeth, Thank you for the great feedback! We’re so glad to hear that you found your experience quick, accurate, and affordable. Artist and NP Andriel will be so happy to know they made such a positive impression. We appreciate you choosing Happy Sleep and look forward to supporting you on your journey to better sleep! All the best, The Happy Sleep Team
I am not Happy with Happy Sleep!! I started to sign up on Thursday, 8/13, because my sleep situation has become desperate. I did put my name and phone number on the sign up (I generally never put my phone number on anything, I guess desperation will do that) but before I was willing to give all my insurance information, I decided to check reviews. After reading less than satisfactory reviews in different places including Trust Pilot, I decided not to proceed. I never submitted my sign up. Then starting Friday, 8/14, I began receiving texts from them using my unsubmitted phone number. One text actually asked if I couldn't find my insurance card since I had not included my insurance information. Sure seemed to me they used information from an unsubmitted sign up!! After receiving 4 texts on Friday and Saturday, I sent STOP to them on Saturday and received a text back saying I would no longer be receiving texts from that number. Well, they didn't mention that I would receive texts from them from a different number!! At 8am on Monday, 8/17, I received another text from a different number, saying they saw I was interested but hadn't completed my registration. I was very annoyed with the time it was sent as I was actually sleeping (my phone has to be on due to a family illness situation)!! I texted back STOP again and received a similar text back indicating I wouldn't receive more texts from that number. I texted back my displeasure for getting a text at exactly 8am ET (my time). There was no response. So, unless you like getting texts that you did not request from an app for which you did not register, this is one to avoid. I may add here that I generally also do not write long, negative comments like this but after being woken up after only sleeping 4 hours and not being able to fall back asleep, I had to express my frustration!! I highly suggest Happy Sleep add "best times to contact" a person to their registration form as people do have different schedules and sleep times...AS HAPPY SLEEP IS A SLEEP APP SO THE SAY, AFTER ALL!! I also suggest not using information from unsubmitted forms!
By Lin P.
Response from Happy Sleep· Aug 24, 2026
Hi Lin, Thank you for taking the time to share such detailed feedback. We understand your concerns regarding the registration reminders and, in particular, the timing of the 8:00 AM message. The message you received on 8/17 was an automated reminder sent when our system showed that your registration had not been completed. After you replied STOP, no further communication was sent from our team. We appreciate your suggestion regarding contact preferences and will share this feedback with our team as we continue to improve the registration experience. We also understand that when you're seeking help for sleep, the timing and frequency of communications matter. All the best, The Happy Sleep Team
On their website, Happy Sleep references their customer care team. I'm a paying customer and cannot get them to answer texts or emails. My first email to them took over three weeks for a response, and I had to badger them with multiple emails to get their attention. I've finished my sleep study, and there is nowhere in their app to schedule an appointment with a physician. We are on day three without an answer from a text message. I am out of ideas to get them to actually perform the service I already paid them for.
By Rob R.
Response from Happy Sleep· Aug 24, 2026
Hi Rob, Thank you for sharing your experience. We recognize that your request took longer than it should have to receive a response, and we understand your frustration with the lack of communication along the way. We’re glad our team was ultimately able to connect with you, address your concerns, and get your HST appointment scheduled. We’re also taking your feedback around response times and communication seriously as we work to improve the experience for our patients. We appreciate you giving us the opportunity to get things back on track. All the best, The Happy Sleep Team
Amazing so far very knowledgeable and friendly and helpful
By Brian F.
Response from Happy Sleep· Aug 21, 2026
Hi Brian, Thank you for sharing your experience! We’re so glad to hear that our team has been knowledgeable, friendly, and helpful so far. We know how important it is to feel comfortable and supported throughout the process, and we’re happy to hear you’ve had a positive experience. We appreciate you choosing Happy Sleep and look forward to continuing to support you along the way! All the best, The Happy Sleep Team
Bree and Artist were fantastic! The personal care and professionalism that they provided was amazing. I feel very confident and comfortable with everything that has and is going to take place. I couldn’t have asked for a better experience. Thank you so much. I look forward to working with everyone soon.
By Ronnie
Response from Happy Sleep· Aug 20, 2026
Hi Ronnie, Thank you so much for your kind words! We’re so glad to hear that Bree and Artist made you feel comfortable, confident, and well cared for throughout your experience. Providing personalized, professional care is incredibly important to our team, so it means a lot to know that came through in your interactions with us. We truly appreciate you choosing Happy Sleep and trusting us with your care. We look forward to continuing to support you and being there for you throughout the next steps! All the best, The Happy Sleep Team
Both people I talked was clear, patient and have empathy enough for explaining everything to me
By Frida L.
Response from Happy Sleep· Aug 19, 2026
Hi Frida, Thank you for taking the time to share your experience! We’re so glad to hear that both members of our team were clear, patient, and empathetic when explaining everything to you. We know that navigating sleep care can come with questions, and we want every patient to feel comfortable, informed, and supported throughout the process. We truly appreciate your trust in Happy Sleep and are happy to be part of your journey toward better sleep! All the best, The Happy Sleep Team
Being new to the area of sleep aids, I was somewhat apprehensive with the process being conducted over Zoom. My concerns we dispelled after my first contact. I found the Happy Sleep staff knowledgeable, well informed, pleasant, and very importantly, patient. All questions were answered, feedback, communication, follow up, and the like were handled in a professional manner. The process is about 90% complete, and I’m confident going forward I’m in good hands.
By Steven L.
Response from Happy Sleep· Aug 19, 2026
Hi Steven, Thank you for sharing your experience! We completely understand how trying a new approach to sleep care, especially virtually, can feel a little uncertain at first. We’re so glad our team was able to put you at ease and provide the thoughtful communication and support you needed throughout the process. We appreciate your trust in Happy Sleep and are grateful to hear you feel confident moving forward. We’re looking forward to helping you complete the final steps and continuing to support you on your journey to better sleep! All the best, The Happy Sleep Team
Very happy with the service
By Cisco F.
Response from Happy Sleep· Aug 18, 2026
Hi Cisco, Thank you for sharing your experience! It's great to hear you’ve been happy with the service. We’re here to make the experience as simple and helpful as possible. All the best, The Happy Sleep Team
