Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
227 reviews
HappyrunsportsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Provide a more enjoyable way by electric motor bike, HappyRun Sports!
Happyrunsports (happyrunsports.com) has 227 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
227 approved reviews, newest moderated first
Whatever negative stuff you've heard about happy run its just not true. I had a small problem with a defective part and they sent me a new one in two days. It will be here tuesday.. less then a week from my original email to them. The bike is more then I hoped and the service is great. I love my g100 pro and I think im going to get a g300 next.
By Nate
I purchased the Tank G300 Pro. It arrived in just a few days and was fairly simple to assemble. The only issue I noticed was: the wheels need to be trued. Other than that, it is everything I was hoping for and then some. I would recommend this product.
By Thomas
I had a great experience with happyrun and I love the quality of everything i got it's all top tier quality my g300 pro is amazing I got the phone mount and lock and mirrors and they are all good quality products
By Jeremy
I purchased a G70 Ebike. The power controller failed after about 2 miles. They sent me a replacement that appeared used, after install I rode it another 2-3 miles and the rear wheel hub motor failed. I contacted the company only to be told it was out of warranty. The manual that came with the bike shows one year on all components. They tell me the hub motors are only covered for 6 months, the problem is, I had a motor failure after only 4 months of ownership. I tried to explain to them that fact and they insist I purchased the bike in October of 2025 and reported to them the motor failed in January of 2026. They claim that I bought the bike in August of 2025. I checked on THEIR own website for my purchase and tracking, and it shows I paid in October of 2025. POOR customer service. I would not buy from them
By Jimmy S.
Response from Happyrunsports· Apr 21, 2026
Hello customer, Thank you for sharing your feedback. We’re truly sorry for the frustration and inconvenience you’ve experienced. We take every concern seriously and are committed to resolving issues quickly and fairly. If, at any point, you feel your concerns have not been fully addressed, we sincerely apologize. Electric bicycles consist of numerous components, each with a different warranty period. Specifically, the motor carries a one-year warranty. https://www.happyrunsports.com/pages/warranty-policy Please contact us again via email at [email protected], and we will assist you in resolving this issue. Your satisfaction is our top priority, and we’re grateful for the chance to make this right. Sincerely, HappyRun Support Team
I bought this scooter for my son, which we spent about $2400, first the handlebar is broken half just with riding on the street( then the rear spring snapped, then the brake light fell apart, and now I’m dealing with a controller problem because of the brake light, a company really did nothing other than repeated recommendations, no warranty, part replacements, no credits, no expedited shipping to try to get my son back on his bike, no consideration from this company. I’m very disappointed.
By danny S.
Response from Happyrunsports· Apr 21, 2026
Hello customer, Thank you for sharing your feedback. We’re truly sorry for the frustration and inconvenience you’ve experienced. We take every concern seriously and are committed to resolving issues quickly and fairly. If, at any point, you feel your concerns have not been fully addressed, we sincerely apologize. Should you still have unresolved issues or believe anything was handled improperly, please email us directly at [email protected]. Our senior team will review your case thoroughly and work with you until everything is put right. Regarding damage caused by an accident, we regret to inform you that this is not covered under warranty. However, for issues related to product quality, we can provide free warranty service. Your satisfaction is our top priority, and we’re grateful for the chance to make this right. Sincerely, HappyRun Support Team
We love our happy run g300 pro. I got it home and unboxed, put together, couldn't stop riding. The only problem I have is I should have bought the combo. Happy run can you cut me a deal. My wife who has never rode an electric bike loved it so much, is ready to order another one.
By Jacob H.
Had an issue with shipping, customer service was on top of it. Turned out to be a non issue. Delivery was even early. Bike is awesome. We are very happy with it. My son has done alot of research on e dirt bikes and this was definately the right choice. 10/10 Highly recommend!
By Michelle K.
Awesome I’ve went 1600 miles and I still have had no issues. The bike are well worth the money. Thank u happyrun
By Isaac R.
