Quality well made at affordable price
Quality well made at affordable price. Most important for me was there back up service. Delighted.
By Paul T.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
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317 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hanstrom is listed under Bathroom & Kitchen.
Hanstrom (hanstrom.com) has 317 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
Showing 196 reviews with 5 stars · Clear filters
Quality well made at affordable price. Most important for me was there back up service. Delighted.
By Paul T.
Very knowledgeable. Gave good advice. Items sent out immediately with tracking number. Arrived two days later by DPD who put my item in a safe place as requested. Will definitely use again. Thank you
By Paul
Very helpful and quick responses from customer service on my broken item. Resolved and sorted
By Hannah C.
Very help full when i explaned the problem he sorted straight away no messing about fast to sort out lovely man i would not worry about useing again thank you very much
By Antony S.
Had a query on a tap before I ordered which they answered really quickly and then when it was fitted I needed a shorter handle, they came back to me so quickly, found me what I needed and sorted it for me so I just had to do one click to pay for it. Really impressed with the customer service 😊
By Jess
Excellent customer service, wonderful product
By Shields
Brilliant product. Great price & speedy delivery. 1/2 the price of other brands. Stunning looking in our new kitchen & great choice of colours.
By Ian C.
My hot tap is the best thing in my kitchen. Absolutely brilliant, cannot fault it. When I had a question about replacing the water filter, the customer service over the phone was outstanding. The price was very competitive compared to other brands. It looks amazing and does exactly what it says on the tin. Thank Q
By Jacqueline K.