3 in 1 boiling tap
Great tap and customer service
By Mark N.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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317 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hanstrom is listed under Bathroom & Kitchen.
Hanstrom (hanstrom.com) has 317 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
Showing 196 reviews with 5 stars · Clear filters
Great tap and customer service
By Mark N.
Had an issue with our boiler tank just outside of warranty. Spoke to Ahmed who was very helpful and called me back to arrange a new tank to be sent out. Would recommend.
By Natalie
Excellent customer service, great after sales service. Expert advice and guidance to maintain our boiler system. Would highly recommend
By Joanna C.
We had an issue with our boiler which stopped working just outside of the warranty period. Ahmed kindly agreed to send us a replacement boiler free of charge. Great Service.
By Julie
We had an issue with our boiler which stopped working just outside of the warranty period. Ahmed kindly agreed to send us a replacement boiler free of charge. Great Service.
By Debbie
Had an issue with 3.1 boiler. Contact the customer service team who were super responsive and helpful in getting me a replacement
By MIKE T.
Having a slight problem with the tap i contacted their customer service department when i was informed that my one years warranty had just expired. However they were very understanding and agreed to send me a new one out. Its refreshing to find a company willing to send replacements out even though they didn't have to. Hats off to them !!!
By Stephen K.
Great customer service,nothing was to much trouble.Great response with dealing with my issue, solving it with the best solution definitely recommend their products.
By Mark L.