HanstromReviews of hanstrom.com

Ordered a 3-in-1 tap. The handle was too long for my installation and was hitting the back splash. Rang up Verana and they arranged for a shorter handle to be sent out. Ahmed was a great help. Many thanks

Customer service went above and beyond to support our product . Would recommend them to anyone 👍👍

My tap started dripping recently and I was at a loss on how to fix it, spoke to Ahmed who resolved this quickly with a replacement boiler on its way, the boiler is a quick and easy to install so looking forward to it being delivered.

Spoke to Ahmed excellent customer service! Nothing to much trouble I couldn’t get through on the phone so rung me straight back! Hope to get to speak to Ahmed again if anything else goes wrong very pleased!!

Purchased a hot water tap online. Item arrived very quickly. Needed to contact customer services to resolve a logistical issue. Communication was quick and effective. Would recommend.

We have had the hot tap for a year and we couldn’t be more pleased with it. Would highly recommend one of these taps.

Waited for the tap we wanted to come back in stock and the team got in touch with me straight away to inform me of the re-stock. Also promised to send out next day to fall in with our work tops getting sized up.

Our hot water tap has worked very well until two days ago, when the boiler stopped working. I was able to contact customer services and I had a phone call within half an hour, from Ahmed, who was keen to help resolve the problem. Looking forward to the replacement boiler and the tap in action again. Excellent and prompt customer service.