Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
163 reviews
HamperappSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hamperapp is the easiest way to handle your dry cleaning and laundry needs. We provide an all-in-one cleaning solution, offering services in multiple cities across the United States. Download our free app on the App Store or Google Play, or place your order online. Enjoy free pickup and delivery in all our service areas!
Hamperapp (hamperapp.com) has 163 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
163 approved reviews, newest moderated first
everything is always easy and works great.
By Juan C V.
Response from Hamperapp· May 4, 2026
Thank you for your kind words! We’re delighted to hear that everything has been easy and working great for you. Providing a smooth and reliable experience is always our goal. We truly appreciate your support and look forward to serving you again! – Hamperapp Support Team 🧺💙
I’m very pleased with the service. Although it’s a little expensive, it lets me do other things besides laundry. My only recommendation is that you allow lighter loads, maybe 15 pounds minimum, instead of the 20 you have now
By James
Response from Hamperapp· May 4, 2026
Thank you for your thoughtful feedback! We’re so glad to hear you’re pleased with the service and that it’s helping free up your time for other things. That’s exactly what we aim for. We also appreciate your suggestion regarding smaller load minimums. Feedback like yours is very valuable, and we’ll be sure to share it with our team as we continue improving our service. Thank you again for your support! – Hamperapp Support Team 🧺💙
The service was excellent!!
By customer
Response from Hamperapp· May 3, 2026
Thank you so much for your kind words! 😊 We’re thrilled to hear the service was excellent and truly appreciate you taking the time to share your experience with us. We look forward to serving you again soon! – Hamperapp Support Team 🧺💙
First input asked for zip code. Prompts continued, assuming that meant they service my area. But NOPE took my email and phone number and I can’t use their service !!! Even had the audacity to then text me right off the bat because I didn’t continue trying to use their service! WTF. Scammed me into giving 1 more place my personal information. I will be contacting the BBB
By Private
Response from Hamperapp· Apr 28, 2026
We’re really sorry for the frustration this caused. That’s not the experience we want for anyone. The ZIP code check is meant to confirm service availability early, but we understand how the flow may have felt misleading, and we’ll be reviewing this to improve clarity. Please reach out to our support team so we can address this directly and ensure your details are handled appropriately. – Hamperapp Support Team 🧺💙
First time using the service. I was surprised I was charged the weight of my comforter on top of the separate comforter fee. I haven’t experienced this with the drop off laundry service I typically use. Apart from that I did appreciate convenience of pickup and delivery.
By customer
Response from Hamperapp· Apr 9, 2026
Thank you for trying our service and for your feedback! We understand the confusion regarding the comforter charges and appreciate you bringing it to our attention we’re always working to improve pricing clarity. We’re glad you enjoyed the convenience of our pickup and delivery, and we hope to serve you again! – Hamperapp Support Team 🧺💙
They are reliable and efficient and provide excellent service.
By customer
Response from Hamperapp· Apr 7, 2026
Thank you for your kind feedback! We’re delighted to hear that you find our service reliable and efficient. Providing excellent service is always our top priority, and it means a lot to know we’re meeting your expectations. We truly appreciate your support and look forward to continuing to serve you! – Hamperapp Support Team 🧺💙
Pickup and drop off efficient and on time. Comforters came back clean and refreshed.
By M W.
Response from Hamperapp· Apr 6, 2026
Thank you for sharing your experience! We’re so glad to hear that your pickup and delivery were efficient and on time, and that your comforters came back clean and refreshed. That’s exactly the level of service we strive to provide every time. We truly appreciate your support and look forward to serving you again! – Hamperapp Support Team 🧺💙
These people are amazing - if I could give them more business I would. EXCELLENT customer service and communication. Really above & beyond.
By Abbey R.
Response from Hamperapp· Mar 31, 2026
Thank you so much for your kind words! We’re truly grateful for your support and thrilled to hear that our customer service and communication made such a positive impression. Going above and beyond for our customers is always our goal, and it means a lot to know we delivered that experience for you. We look forward to continuing to serve you! – Hamperapp Support Team 🧺💙
