extremly disapointed!
For the second time I ordered a iberico small full ham -paletilla- I got surprised about the size of the paletilla when I opened the box, it looked very small! I checked the weight which should be 12-13 lb and attached to the piece you can clearly see 10.17lb!!!!! For the second time, the paletilla that I got is far smaller than what I payed for, for the second time. I am spanish and a big Ham Lover but I don't think I can trust this website anymore. I can understand a bit of difference on the size but twice and always smaller keeping the same price? I don't believe is fair for the consumer.
By maria Y.
Response from Hamlovers.com· Jan 17, 2013
Hi Maria I'm sorry we left out your ham holder and knife. Would it help if I sent them now? The week and a half delay is not normal. Things were pretty chaotic at the time of your order due to having been out of commission after hurricane sandy for nearly two weeks (no power to our NJ warehouse, flooding). If you choose to order with us again I can promise things will be much quicker. best Josh


