Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,471 reviews
Halo CollarSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Halo Collar GPS Wireless Dog Fence protects your dog at home and everywhere you go by keeping them safely inside the boundaries of Halo's virtual fences using GPS technology. Easily create up to 20 GPS wireless dog fences with a few taps of your finger in the Halo Collar app - no installation or digging required! Halo is the most advanced invisible dog fence, GPS dog collar, activity tracker, and dog training solution for ultimate dog safety. Fences are stored in your Halo Collar and will work everywhere you go—in your backyard, at the park, at the beach, or anywhere else your adventures take you and your dog. The Halo Training program, which was developed by world-renowned dog behaviorist Cesar Millan, will allow you to build an amazing bond with your dog and develop positive habits that will last a lifetime. The Halo Collar works for any dog, any breed, any age, and with any owner. Today over 100,000 dogs across 350+ breeds are using the Halo Collar.
Halo Collar (halocollar.com) has 1,471 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
1,471 approved reviews, newest moderated first
CS is great, we’ve had to reach out a few times here recently due to my dogs collar shocking her while she’s in bounds. Thank you for your help!
By Kaitlyn I.
Response from Halo Collar· Jun 21, 2024
We are so happy we could help! Thank you for trusting us on your Halo journey.
Had to file a warranty claim and they replaced the collar no questions asked
By Jeremy N.
Response from Halo Collar· Jun 21, 2024
Thank you so much for your review! we are glad our team was able to assist you.
Halo collar has been great. Tiffany at Halo was able to help me troubleshoot my issue with great ease. She was very helpful and a pleasure to speak with. Everything was done quick and painless, and Tiffany was excellent!
By R. P.
Response from Halo Collar· Jun 21, 2024
Thank you so much for sharing your great experience! We appreciate it!
I had to change my review. Although Halo dog park staff are really responsive during the calls they can only resolve issues if there is a written script. My issue was with the collar. GPS was not working with my collar for some reason. It would be resolved by dog park staff, then immediately not work again. They had me send video to engineering after many many attempts by dog park. They are not responsive! After another week, emailed to say they couldn’t see my video & resubmit. I just wanted some answers?? I am done. My dog isn’t safe with Halo!!!
By BRENDA T.
Response from Halo Collar· Jun 21, 2024
We are so happy we were able to help and look forward to continuing to assist you on your Halo journey!
Amazing customer service! I live on a ranch and Halo allows me to set a large area for my dog to roam, while keeping her on our property. I’ve had a Halo collar since 2021 and over time my large lab has managed to do some damage to the collar. Each time customer service has been very helpful, quickly replacing parts (and once replacing the entire collar)! I highly recommend Halo.
By Kari G.
Response from Halo Collar· Jun 21, 2024
We are thrilled to hear that your pup is safe with Halo! Thank you so much for being a loyal Pack member!
Halo dog park support team was very helpful. My dog got a hold of my collar when it was charging and chewed off one of the plastics parts you connect the strap to. I called halo dog park and told them what happened and they are sending me a new clip in the mail. Very helpful
By Zach M.
Response from Halo Collar· Jun 21, 2024
We are always happy to help! Thank you for your review.
Darrell made the experience quick & easy when my dogs collar stopped working and is sending a replacement collar. No extra steps to go through or any hassle!
By Taylor S.
Response from Halo Collar· Jun 21, 2024
We are overjoyed that our team was able to effectively assist you!
The team was able to help me with my head collar and submit a replacement.
By Tiauna J.
Response from Halo Collar· Jun 20, 2024
We love hearing that our team was able to assist you! Thank you!
