Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,471 reviews
Halo CollarSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Halo Collar GPS Wireless Dog Fence protects your dog at home and everywhere you go by keeping them safely inside the boundaries of Halo's virtual fences using GPS technology. Easily create up to 20 GPS wireless dog fences with a few taps of your finger in the Halo Collar app - no installation or digging required! Halo is the most advanced invisible dog fence, GPS dog collar, activity tracker, and dog training solution for ultimate dog safety. Fences are stored in your Halo Collar and will work everywhere you go—in your backyard, at the park, at the beach, or anywhere else your adventures take you and your dog. The Halo Training program, which was developed by world-renowned dog behaviorist Cesar Millan, will allow you to build an amazing bond with your dog and develop positive habits that will last a lifetime. The Halo Collar works for any dog, any breed, any age, and with any owner. Today over 100,000 dogs across 350+ breeds are using the Halo Collar.
Halo Collar (halocollar.com) has 1,471 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
1,471 approved reviews, newest moderated first
Impossible to cancel subscription, this company intentionally makes cancellation difficult to continue fraudulent billing practices.
By Ben L.
Response from Halo Collar· May 14, 2025
A member from our Halo Collar Success Team will be reaching out to better assist you!
Customer support was very helpful and efficient! I was able to get my problem solved in a few minutes and I am very happy with my experience overall with Halo.
By Courtney S.
Response from Halo Collar· May 14, 2025
Thank you so much for the kind words! We're thrilled to hear that our support team was able to help quickly and that you’re happy with your Halo experience. We're always here if you need anything else!
I was immediately notified of a problem with my collar and directed to a resolution. I contacted the dog park and was able to talk to a person that updated me on the status of my replacement collar. When I received my new collar instructions were easy to follow and had no problem setting it up. Great company!!! I recommend this to any dog owner. Thanks, Dane
By Dane R.
Response from Halo Collar· May 14, 2025
We appreciate this feedback so much! We are always here for you and your pup!
He listened and answered all my questions
By Kerry N.
Response from Halo Collar· May 14, 2025
Thank you for the feedback!
Your customer service reps are great! I love the FaceTime like support!
By Sean T.
Response from Halo Collar· May 14, 2025
We love to hear the support for our team! Thank you for your feedback!
We love our Halo 4 collar! It allows our Bernese Mountain Dog to roam freely on our 12 acres, while giving some parameters to where she can go. Our house is about 30' from our property line, with a neighboring home right across the line. This was creating some issues, as she tended to wander over to the neighbors quite a bit. Halo 4 has solved the problem. I will also make an observation towards some of the negative reviews of this collar. If your dog is not trained, and does not obey verbal commands, do not expect that this will cure that. Our dog would always obey and respect the property line when we were present and holding her accountable. It was only when we left home, or left her outside for longer periods of time that she would begin to wander over to the neighbors. Halo 4 has given us a tool that essentially holds her accountable at all times, and she respects a light beep very well. The flexibility to create a very unique shaped fence is also a great tool. Our property is not a perfect rectangle, having some odd shapes. We were able to draw a fence along our property line without any issues. We've also found the collar to be quite accurate and have had no false alarms at all.
By Jake F.
Response from Halo Collar· May 14, 2025
Thank you so much for your thoughtful and detailed review! We’re thrilled to hear that Halo 4 has helped your Bernese Mountain Dog enjoy the freedom of your 12 acres while staying safely within boundaries—and that it’s resolved the issue with wandering to the neighbor’s property.
I was listened to, and my input seemed valued. Followup questions were asked and answered. The representative was friendly and engaging.
By ANGEL M.
Response from Halo Collar· May 14, 2025
Thank you so much for your kind words! We’re so glad to hear that you felt heard and valued during your interaction with our team. That’s exactly the experience we strive to provide—friendly, attentive, and helpful every step of the way.
Nik was great Patient and knowledgeable I'm 80 years old so I needed someone understanding
By William M.
Response from Halo Collar· May 14, 2025
Thank you so much for your kind feedback! We’re thrilled to hear that Nik was patient, knowledgeable, and understanding—especially when it mattered most.
