Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,471 reviews
Halo CollarSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Halo Collar GPS Wireless Dog Fence protects your dog at home and everywhere you go by keeping them safely inside the boundaries of Halo's virtual fences using GPS technology. Easily create up to 20 GPS wireless dog fences with a few taps of your finger in the Halo Collar app - no installation or digging required! Halo is the most advanced invisible dog fence, GPS dog collar, activity tracker, and dog training solution for ultimate dog safety. Fences are stored in your Halo Collar and will work everywhere you go—in your backyard, at the park, at the beach, or anywhere else your adventures take you and your dog. The Halo Training program, which was developed by world-renowned dog behaviorist Cesar Millan, will allow you to build an amazing bond with your dog and develop positive habits that will last a lifetime. The Halo Collar works for any dog, any breed, any age, and with any owner. Today over 100,000 dogs across 350+ breeds are using the Halo Collar.
Halo Collar (halocollar.com) has 1,471 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
1,471 approved reviews, newest moderated first
Love the peace!!!
By Michael
Response from Halo Collar· Dec 2, 2022
Hi Michael- Thank you for taking the time to leave this review! We are so glad to hear that your Halo Collar has given you the peace of mind you deserve. Thanks for being part of our pack!
I use it for my dog at multiple locations. I had to change some setting to increase static and reduce warning times but now it is 100% in deterring him. Regardless of where it is used. He no longer receives static and a warning is enough. Battery life is around 12 hours. He still test it frequently.
By David
Response from Halo Collar· Dec 2, 2022
Hi David- thanks for sharing your wonderful experience! We're glad you and your pup are well-adjusted to Halo and are loving life off-leash!
With gps functionality the border changes by quite a bit. Faulty signals from time to time. This causes confusion for our dog.
By Don
Response from Halo Collar· Nov 30, 2022
Hello- we are disheartened to hear of your experience thus far and would love to assist with this. Please visit our virtual Halo Dog Park to speak with a live member of our Customer Support Team about your hardware and how to best move forward. Go to www.halocollar.com/dogpark, or join from the Halo App under Settings > Live Support.
Original call was fine but I’m still waiting for return authorization. Not sure why it’s taking so long.
By Heather
Response from Halo Collar· Nov 30, 2022
Hi Heather- Thank you for taking the time to leave this review. We are so sorry you have not had a follow-up from us. Upon further review, it looks like your return request was never populated. Our team will be reaching out to you directly, via email, to get this process started. We look forward to assisting you further!
I absolutely love the halo collar and tempted to buy another one for my other dog! The app that comes with it is awesome because you get to train with it too. The only reason I’m giving this 4 stars and not five is because the GPS sometimes pings my dog in my neighborhoods yard when in reality he is in the house with me! So it would vibrate him or shock him because he is outside the fence so it confuses him.. When it does that I have to go outside and walk around with the collar shaking it to each of our fence posts… we have a huge area for him to walk and run around so it’s annoying that I have to do that at least once everyday. Oh! And I wish I can record my own voice for some of the feedbacks! My dog listens to my voice not Caesar’s. But other than those two things… I love it and want another one.
By Brandi
Response from Halo Collar· Nov 30, 2022
Hi Brandi- thanks for sharing your wonderful experience! We're glad you and your pup are well-adjusted to Halo and are loving life off-leash! We love your suggestions and will be sure to pass this along to our team. Thanks for being part of our pack, and we hope your other pup can join soon too!
My dog responds to it and has been very good so far. I had a neighbor help me set up the area and I really need to extend it. Haven’t figured it out yet. I will be calling for you help.
By Elizabeth
Response from Halo Collar· Nov 30, 2022
Hi Elizabeth- We are so glad to hear you are loving your collar so far! Our team is happy to help you extend your boundary. The best way to get live, face-to-face help from the Halo Support Team is to visit us at our virtual Halo Dog Park. You can access the Dog Park at dogpark.halocollar.com, or through the Halo app under Settings > Halo Dog Park.
I have two halo collars now and they have been working well. We have a property out in the country where I wanted the dogs to be able to explore but not leave the property. So far so good!! The only negative is that there are rare times when gps signals are not high enough (under tree cover) and they only get return whistles. The property has no wifi/internet so we rely on gps. Overall a definite win!!
By Rebecca
Response from Halo Collar· Nov 30, 2022
Hi Rebecca- thanks for sharing your wonderful experience! We're glad you and your pups are well-adjusted to Halo and are loving life off-leash! We appreciate your feedback concerning tree coverage and are constantly working to improve the Halo collar's connectivity. We are committed to ensuring that you have a phenomenal experience with Halo. Thanks for being a part of the Halo Pack!
The person was responsive and competent.
By Stephen P.
Response from Halo Collar· Nov 30, 2022
Thank you for taking the time to leave your review! We are so glad you've had a pleasant experience thus far. Please feel free to reach out if you ever need additional support. Thanks for being part of the Halo Pack!
