Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,471 reviews
Halo CollarSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Halo Collar GPS Wireless Dog Fence protects your dog at home and everywhere you go by keeping them safely inside the boundaries of Halo's virtual fences using GPS technology. Easily create up to 20 GPS wireless dog fences with a few taps of your finger in the Halo Collar app - no installation or digging required! Halo is the most advanced invisible dog fence, GPS dog collar, activity tracker, and dog training solution for ultimate dog safety. Fences are stored in your Halo Collar and will work everywhere you go—in your backyard, at the park, at the beach, or anywhere else your adventures take you and your dog. The Halo Training program, which was developed by world-renowned dog behaviorist Cesar Millan, will allow you to build an amazing bond with your dog and develop positive habits that will last a lifetime. The Halo Collar works for any dog, any breed, any age, and with any owner. Today over 100,000 dogs across 350+ breeds are using the Halo Collar.
Halo Collar (halocollar.com) has 1,471 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
1,471 approved reviews, newest moderated first
Halo alerted me to a critical issue with my dog’s collar. Initiating a live video to Dogpark was easy and the call was answered within minutes. Moe with Dogpark was very professional and helpful in assisting me with the next steps to resolve the issue. Thank you Halo and the team for keeping my dog safe!
By kandice F.
Thanks for your help to get the collar strap.
By kathy B.
I have been frustrated that both my Halo collars stopped working yet I was also dreading calling the company to address... Boy was I wrong! I wish I would have done it weeks ago. I got an agent by the name of RC and he fixed my issues with both collars in no time! I had been looking at other brands because of the problems and frustration but no more... Halo just proved why they are the best! Sorry I did not call sooner. Thank you very much!!
By hesserfamily
Aaron was a great listener and so polite and he was able to help me efficiently fix the issue with inaccurate location and feedback that the collar was giving . I am thoroughly pleased with Halo customer service and this issue that I had today was the first hiccough I have had with the Halo 2+ collar
By Valued C.
The Halo tech staff is very friendly and knowledgeable. They have helped us work through issues multiple times!
By Schmiddy
RC was patient and knowledgeable about the issue I was having with my replacement collar not powering up. He walked me through a soft reboot and then helped verify that it would connect to my app.
By Kevin O.
Moe answered my questions right away, made it easy to make my decisions.
By Jacque K.
Just had a Dog Park session with Sean. He was very courteous and knowledgeable. I'm not sure if my issue is fixed yet, but my customer service experience was excellent
By David S.
