Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,471 reviews
Halo CollarSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Halo Collar GPS Wireless Dog Fence protects your dog at home and everywhere you go by keeping them safely inside the boundaries of Halo's virtual fences using GPS technology. Easily create up to 20 GPS wireless dog fences with a few taps of your finger in the Halo Collar app - no installation or digging required! Halo is the most advanced invisible dog fence, GPS dog collar, activity tracker, and dog training solution for ultimate dog safety. Fences are stored in your Halo Collar and will work everywhere you go—in your backyard, at the park, at the beach, or anywhere else your adventures take you and your dog. The Halo Training program, which was developed by world-renowned dog behaviorist Cesar Millan, will allow you to build an amazing bond with your dog and develop positive habits that will last a lifetime. The Halo Collar works for any dog, any breed, any age, and with any owner. Today over 100,000 dogs across 350+ breeds are using the Halo Collar.
Halo Collar (halocollar.com) has 1,471 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
1,471 approved reviews, newest moderated first
RC was very understanding and very helpful! My husband and I are brand new to Halo. We have the colors we have the protection plan but we had issues trying to figure out how we go through and do a lot of things but we have that now because of RC and hopefully we will be able to get going and get our two pups set up with the halo collars that we have. Thank you, thank you, thank you!
By Joyce
The gentleman was very helpful and helped to get a warranty order placed immediately.
By Greg H.
Phenomenal support always! Pack leads ate always positive and immediately helpful. I have never had a bad experience with Halo or Halo support. Thank you!
By Dawn C.
Great experience! Thanks Halo :)
By Keisha
Reviewed in the United States on November 16, 2023 Size: 11-15 inch neckColor: Graphite "The Halo Collar has been such a game-changer for my dog's safety and my peace of mind! I was able to train my dog to stay within the boundaries very easily. I love the GPS tracking feature that allows me to see where she is at all times - plus the orchid color is so pretty!"
By Chadwick H.
The Halo Collar works excellent out here on our ranch. I already had a Halo 3 and recently purchased a used Halo 2+ for our other dog. When I powered up the 2+ for the first time it would not connect to wifi or the cell networks and would not update and function. I contacted customer support and within 30 seconds I was on a video call with Devon T. He said that since the collar had not been turned on in a long time that it needed to be updated manually before it could return to automatic updates. He quickly showed me how to download the necessary .tar file and then connect the usb cord on the collar to my computer and have it update the flash. Worked like a charm!! Its like a brand new collar now! Thanks for the excellent customer service Devon T. !!
By Chris M.
Had a great experience with Sean R. of the Halo Dog Park team. He did an excellent job of handling an issue I was having with one of my two collars. Halo is a great company with fantastic customer support. We just got a third dog and I will be ordering collar number three soon!
By Richard Lillard I.
Customer support with the Halo collar is truly top notch. I love how available it is and that the support comes in the form of a zoom session rather than chat or phone. Being able to see the agent makes a world of difference. Additionally, the eagerness this company shows to resolve any issues I might have with fence drift, training issues or anything else has been the best of any product I have ever used. Great job, Halo!
By Linda
