halipax.comReviews of halipax.com

Response from halipax.com· Aug 30, 2023

Thank you for your feedback. We've already sent you an email containing video instructions on the proper usage of the product, as it seems it was used incorrectly. Please review the instructions, and if you have any more questions, feel free to reach out. Thank you for your attention to this matter.

Response from halipax.com· Aug 23, 2023

Thank you for sharing your feedback with us. It seems that there might have been a miscommunication regarding our return policy. We want to clarify that our product range includes items that are non-returnable once they have been used. This information is clearly outlined in our comprehensive return instructions. We understand that sometimes these details can be overlooked, but we highly recommend reviewing the complete instructions to gain a better understanding of our processes. Notably, your return was authorized, as indicated in bold letters within those instructions. We value your satisfaction and apologize for any confusion you may have encountered. Our aim is to provide you with the best possible experience, so if you have any further questions or concerns, please don't hesitate to reach out.

Response from halipax.com· Aug 21, 2023

Thank you for your feedback. Our records shows that your order was successfully delivered by FedEx on 8/21/23 at 10:27 AM Signed for by: Yourself!