Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
26 reviews
HaeloSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Haelo is a protection platform for safer independent living. Our flagship wearable is the Haelo Ring, the first smart ring designed for safety – with fall detection, 24/7 monitoring, and rapid alerts for families and caregivers. Built with clinical input, including NHS-linked experience and Senior-Living facility validation, for discreet, everyday peace of mind. Haelo – let's make caring easy.
Haelo (haelohealth.com) has 26 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
26 approved reviews, newest moderated first
Just reserved one for my dad. The checkout process was very easy and took less than 2 minutes. Looking forward to launch day.
By Harry W.
Response from Haelo· Mar 28, 2026
Excellent! Thank you for reserving Harry - let us know if you have any questions or suggestions in the meantime! We're always here! Warmly, Haelo Team
Done!!! Secured my spot. I have been following you guys for months and I am SO ready to ditch the ugly necklace my Mum refuses to wear. Website also worked well - very professional checkout flow. LFG!!!
By William S.
Response from Haelo· Mar 28, 2026
Awesome! Feels really validating to get such a warm response to what we're building and, while we don't want to 'knock the competition' we do agree that Haelo is designed to be worn seamlessly! All the best, Haelo Team
I think Alex and the team’s idea is inspiring and I can’t wait to see and try the product. There is a real gap in the market for a device like this and I am excited for what Alex and his team deliver.
By Anon
Response from Haelo· Feb 20, 2026
Thank you very much! We're very glad that you've taken the time to learn about Haelo and look forward to sending you one of our rings soon! Warm regards, The Haelo Team
Great service so far. The reservation process was easy and the email clearly explains what the product does and what happens next. The ring itself looks sleek and practical. Planning to gift it and I know my mum will like it - stylish and practical - so much better than a pendant. Sometimes I try calling her and she doesn’t pick up her mobile - possibly phone issues, hearing aids, me and my sister get concerned and ask each other have you heard from mum. Looking forward to launch and peace of mind.
By Phil L.
Response from Haelo· Jan 29, 2026
Pleased you've enjoyed the Haelo experience so far Phil and looking forward to bringing you greater peace of mind! Let us know if you ever need anything else, The Haelo Team
Finally a device that focuses on PRIVACY. I don't want a camera in our house. I just want to know if my mum falls. This is the perfect balance!!
By Klimentina I.
Response from Haelo· Jan 29, 2026
Yes your privacy is very important to us! Glad to be able to help you care for your mother, Klimentina! Let us know if you ever need anything else, The Haelo Team
This is exactly what we have been looking for to help our Nan who broke her femur last year. She has been using a wristband with a button which is very basic. Ordering was easy and I think it looks pretty attractive considering how much it does and the tech it must have inside.
By David G.
Response from Haelo· Jan 29, 2026
Yes Haelo is designed to be the next generation of care technology! Thank you for your nice review! Let us know if you ever need anything else, The Haelo Team
Nice easy sign up - very excited for this product!
By Josh
Response from Haelo· Jan 18, 2026
Glad you found the process easy Josh! Thank you for your review, The Haelo Team
Super quick reply from support when I asked about shipping dates. nice to deal with humans. reserved my ring!
By Erik W.
Response from Haelo· Jan 18, 2026
Can assure you that we're all human here and enjoyed talking with you too Erik! Let us know if you ever need anything else, The Haelo Team
