Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
26 reviews
HaeloSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Haelo is a protection platform for safer independent living. Our flagship wearable is the Haelo Ring, the first smart ring designed for safety – with fall detection, 24/7 monitoring, and rapid alerts for families and caregivers. Built with clinical input, including NHS-linked experience and Senior-Living facility validation, for discreet, everyday peace of mind. Haelo – let's make caring easy.
Haelo (haelohealth.com) has 26 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
26 approved reviews, newest moderated first
The pre-order process was smooth and well communicated. Had a question about sizing and the support team got back to me quickly with a clear answer. The emergency and fall detection is what sold me on it. A practical idea executed simply.
By Dmitrii M.
I was interested to come across this idea while searching for solutions online and have reserved a ring. I like the discreet styling of the jewellery, and in particular the reassurance of fall detection. The website design is also lovely.
By Lourdes F.
Great product and smooth reservation process thanks
By Customer
Response from Haelo· Mar 28, 2026
Thank you so much! Let us know if you need anything else! Haelo Team
Have reserved one for my elderly mother who lives alone, this sounds like such a simple but essential product - will give both her and me peace of mind.
By Mr L.
Response from Haelo· Mar 28, 2026
Thank you for the wonderful review! We made Haelo exactly for people like your Mother so are very pleased it will bring you peace of mind! Warm regards, Haelo Team
My mother has been using the Haelo Ring for a little while now, and she really likes it. She says it makes her feel safer, especially when she’s out and about or spending time alone. The ring gives her a sense of reassurance without being intrusive or complicated. It’s a simple way for her to feel more confident day to day, and that peace of mind has been genuinely valuable for her.
By Charlotte
Response from Haelo· Mar 28, 2026
Thank you for the wonderful review Charlotte! We were honored to have you in our first batch of beta testers and are incredibly happy that it worked so well for your family! Looking forward to sending you the final product when it's ready, Haelo Team
Really excited for this. Just reserved one for my brother who has a heart condition and lives alone - will be nice for our family to finally have some peace of mind 🤗
By Charlie F.
Response from Haelo· Mar 28, 2026
It's great to see that Haelo could help your brother Charlie – our aim is to bring peace of mind to more families! Warm regards, Haelo Team
You can tell this was built by people who have actually been caregivers. The features address all the real-world problems. Spoke to their team briefly on email and they were wonderful.
By Mr J P.
Response from Haelo· Mar 28, 2026
Really glad that we gave you that impression! We've put years of research - and, yes, decades of experience as carers looking after parents and grandparents - into Haelo and are pleased that others can see that! Thank you very much, Haelo Team
Amazing, such a great product! Where has this been all my life?
By James M.
Response from Haelo· Mar 28, 2026
Thanks James! We're planning on keeping the rest of your life safe now you've found us!! Warmly, Haelo Team
