Best selection and customer service is …
Best selection and customer service is top notch!
By Michelle
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
588 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Gym Source offers a full range of fitness products, gym design strategy, and ongoing after-sale support for both home and commercial gyms. We act as your full-service resource for the entire project including, design and development, installation, and after-sale service. We find the best fitness solutions for your individual health goals and available fitness space with our commitment to the following unique services.
Gym Source (gymsource.com) has 588 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 461 reviews with 5 stars · Clear filters
Best selection and customer service is top notch!
By Michelle
Erik Bruce + Norman were awesome to deal with. They were so patient with my visits to try the machine before committing to purchase. Delivery & set up in my difficult building went seamless, with a great team. The Cybex machine is wonderful. I am so glad I made the purchase. I am working out more than I did with my gym membership.
By Leslie
They were easy to work with; good communication, no surprises, excellent install team.
By Ed & D.
One of the staff gave me a tour and explained a lot about the machines and equipment. So far, I’ve only bought some of the books and resistance tubing. But I plan to buy more items so I have the option of working out at home or at the gym.
By Karen
Great prices on the equipment I bought! And great service!
By Jose
Great advice and service--Chris in Orlando store was fantastic!. Highly recommend this company/store over internet sales. Ask for Chris.
By Linda
I use the Gym Source in Greenwich, CT. We recently built a new home and included an area for exercise equipment but had no real idea how to outfit it. Lisa Ripley and Carlos always go way above and beyond to help us understand what we need - with a focus on how each piece of equipment is different. They both have a rare mix of professional and knowledgeable help without any pressure. They also have saved us a lot of $$ by alerting us when pieces we are looking at are on sale - again with no pressure.
By Carolyn & Victor O.
Great customer service. Professional installers. Highly recommended .
By Joe