Great cust
Great customer service
By Damon
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
588 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Gym Source offers a full range of fitness products, gym design strategy, and ongoing after-sale support for both home and commercial gyms. We act as your full-service resource for the entire project including, design and development, installation, and after-sale service. We find the best fitness solutions for your individual health goals and available fitness space with our commitment to the following unique services.
Gym Source (gymsource.com) has 588 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 461 reviews with 5 stars · Clear filters
Great customer service
By Damon
Excellent and HONEST service. Kept me within my budget and didn't try to "oversell." Highly recommend. Only place I will buy another treadmill from. (The quality of the treadmill we got is excellent so, I probably won't be back for a while.)
By Jean
Great stuff and great experience
By Jared
Always the best treatment and best product.
By Jay & P.
Lisa from gym source helped me out through the entire process of buying my indoor cycling bike. She was a big help in locating the bike that I wanted. Excellent customer service.
By Christina
The sales experience was helpful and comfortable. The True Treadmill is perfect for our needs. The delivery and set up went without a hitch. I'd recommend Gym Source and True Treadmills to anyone without reservation, in fact I just did last week.
By Doug
I did some homework on the internet before going into the Manhasset store with an indoor rower in mind. The sales manager was very helpful and made the process quite easy. I consider any home gym equipment purchase a long-term investment and am glad that I bought the Cybex Hydro Rower from a real person instead of online. Delivery and installation a week later were smooth and professional. Gym equipment is one of those things that Amazon will have a hard time replacing. And I have been very happy with the rower, so is my 3-year old daughter who actually enjoy using it!
By Wayne
Great experience overall. I bought the Powerblock U90 Stage 1. Exceptional product, will buy Stage 2 and 3 from gym source. Friendly and knowledgeable staff all around. Thank you.
By RM