Excellent customer service- prompt & professional delivery
Excellent customer service and prompt, professional delivery.
By Michael
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
588 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Gym Source offers a full range of fitness products, gym design strategy, and ongoing after-sale support for both home and commercial gyms. We act as your full-service resource for the entire project including, design and development, installation, and after-sale service. We find the best fitness solutions for your individual health goals and available fitness space with our commitment to the following unique services.
Gym Source (gymsource.com) has 588 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 461 reviews with 5 stars · Clear filters
Excellent customer service and prompt, professional delivery.
By Michael
Excellent service and great responsiveness from Jay Sanchez at the Cherry Hill store. Wouldn't buy anywhere else.
By Stuart
I would recommend GymSource to anyone!
By Pat
Great service and in home delivery
By Alex
Our customer service experience has been very good overall. We did experience some difficulty with the delivered product, and the gym source staff have quickly rectified the situation, which is all we can ask.
By John
We have had good experience so far, although the machine was not as clean as I would have expected when it arrived at our house. People are friendly and responsive.
By Paul
The experience with Gym Source was quite good. Robert the store manager assisted us from early on. He was great. He came out to double check our measurements, went to bat for us with management for a quote made by another sales person. Even the delivery - except for equipment being in what was an empty space, you never would have known they were there. They were friendly, courteous, cleaned up beautifully after themselves - like no one was ever there. We would use Gym Source again and recommend them.
By Eden
The Saleswomen was very patient & knowledgable regarding the equipment. She prepared estimates and made follow up phone calls as well as sent texts. I believe she gave me the best deal available. The delivery personnel were supper as they took their time and explain everything once the machine was assembled.
By Michael