Excellent customer service
The salespeople are very knowledgeable and incredibly helpful. I found them responsive to my calls and emails.
By Lisa
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
588 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Gym Source offers a full range of fitness products, gym design strategy, and ongoing after-sale support for both home and commercial gyms. We act as your full-service resource for the entire project including, design and development, installation, and after-sale service. We find the best fitness solutions for your individual health goals and available fitness space with our commitment to the following unique services.
Gym Source (gymsource.com) has 588 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 47 reviews with 4 stars · Clear filters
The salespeople are very knowledgeable and incredibly helpful. I found them responsive to my calls and emails.
By Lisa
Power switch on the bottom near the floor in a recess and custom programming requires an instruction manual. Heart rate monitor doesn't work well with pulse watch, I regret buying this treadmill.
By Norman
The delivery and set up was smooth and as promised. It's a great store have done business with them years prior.
By Teresa
Great experience in store. Couple guys on the delivery team were very unfriendly. Maybe just having a bad day.
By Mark
Great delivery, great setup, just an issue with heart rate pad
By Jim
My only complaint was that at no time did the delivery guys communicate with us. They showed up late. The were pleasant enough, but it was the first time when I didn't get a call from a delivery service letting us know an eta.
By Jacob
They delivered on all fronts. Very pleased with their Customer Service.
By Tim
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By Roger V.