Very user friendly program
Very user friendly program. The people at Bio-Logic are always helpful and friendly.
By Debbie
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
43 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Gym Assistant -- membership management software that is truly easy-to-use. Check-in, billing, payment processing, reports - a full membership solution for small to medium size Gyms, Health Clubs, Boxing & MMA Academies, Personal Training, Fitness, Recreation & Swim Centers, plus Wellness studios.Integrated 24/7 Access Control gives you the option to staff your club when you want to, knowing that your members can use your facility on their schedules. Affordable with no monthly fees. You buy the software, and you own the software.Simple. Powerful. Affordable.
Gym Assistant (gymassistant.com) has 43 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
43 approved reviews, newest moderated first
Very user friendly program. The people at Bio-Logic are always helpful and friendly.
By Debbie
I works efficiently..I would recommend this product to anyone...it works worry free
By MEERA
Always receive the best customer service from IT. Especially Serena!
By Barbara R.
They have promised updates that are more relevant with most gyms today and they never come through. I like the ease of the database but they are really behind times
By Gary
Lake Almanor Fitness Center has been utilizing Gym Assistant software for our membership and operations for the past 9 years. The professionals at Bio-Logic are exceptional and the few times we have had to request their assistance with an issue, their troubleshooting has been timely and effective. Easy to set-up and operate. Handles all of our fitness center business operations. Jon Harlan and his staff at Bio-logic are great people. Highly recommend their systems for any sized business.
By Garn Pringle - General Operations M.
This system is crippled. We spoke with someone 8 years ago, and have continued to ask over and over, about a simple tax option and never get any updates that have anything to do with that. Having to manually put in dollar amounts for services all day, every single day, because you can't separate the tax option for tanning or gym services.
By Scott H.
Crashes the computer system 3-4 times per month Never could get IPPay to integrate with the system and still waiting on someone from gym assistant to get back to us as per email with Sam from IPPay
By Micheal
Would not use any other software, could not be easier!!!
By Bobby