Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
27 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Internet's leading guitar instruction resources with an all-star roster of teachers: Marty Schwartz, Bret Papa, Tim Pierce, John Konesky and more.
GuitarJamz (guitarjamz.com) has 27 customer reviews on The Fair Hearing, with an average rating of 1.2 out of 5.
27 approved reviews, newest moderated first
I've been a life member for several months, working my way through the blues and acoustic modules. Well structured, has taken my playing to another level. If I want to learn a articular song, Marty has plenty of separate, free lessons on YouTube (mastered Nothing Else Matters recently). 4* as most lessons are online versions of old DVDs so not very interactive, no tabs etc. Had one contact with Support, issue quickly resolved.
By Tommy A.
j'ai commandé par internet un accés aux lecons pour 1 an, et je n'ai jamais eu accés a aucun cours...... Et bien sur aucun retour de mail pour réparer le pb.....Lamentable!!!!! Escroquerie pur!!!!
By Jean-Francois P.
Same issue as others, purchased in October 2022. Never received what I purchased After 8 emails, no replies even after I said I would leave bad reviews that my experience is theft. GuitarJamz, through a Marty Schwartz video advertisement are thieves and take your money and do not provide what you paid for
By Bob C.
Just one star because it's impossible to give 0 stars. They don't reply to my several mails, I'm life member and have never received any update. It was so good when Marty managed.Now it's a shame. Guitarjamz don't exist any more.
By riccardo
I have purchased a number of dvd courses and liked them. Purchased some online as well and was happy. Now they have gone down hill. Purchased an online and never got it. No response from customer service. Got an email for. Special deal but the site has a much higher price when you go to purchase. Quality has fallen dramatically- shame they were one of the best
By Karl S.
Do not ever,repete ever have anything to do with this shady operation, no phone number no answers to emails ,nothing and I am supposedly a life member. They make used car salesmen look like angles
By Gene W.
Bag of sh it would never use them ever
By Gordon L.
Total scam. Keep on taking money from my account and do not respond to any of my multiple emails requesting a refund. Have reported them to my bank. Do not purchase ANYTHING and give them your bank details as they will continue to charge your account for things you have not purchased. Total scam
By Paul R.
