Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
196 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Guardian Storage our mission is to be the premier source for self storage products and services. By utilizing the highest standards of design, development and management, we provide properties that consistently deliver satisfaction, value and peace of mind to our tenants. In doing so, we've created a company synonymous with quality, creativity, professionalism and excellence.We pride ourselves on providing exceptional customer service to ease you through any transition life throws your way. When you visit Guardian Storage you experience The Guardian Difference: Our People; Our Solutions; Our Safety; Our Expertise; Our Community Support; Our Environmental Responsibility and The Guardian Guarantee.
Guardian Storage (guardianstorage.com) has 196 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
196 approved reviews, newest moderated first
Chose this facility for my son's storage needs because it was located directly across the street from where he was moving. The manager and staff made it easy to get the space and move his stuff in there. And now with the longer access hours it's even better. Rates are reasonable too. Recommended.
By John Z.
Great location with friendly staff and storage units are very accessible.
By Rose A.
I reserve my highest reviews for companies that have caused me no problems in dealing with them. So you can be sure that Guardian Storage is doing its job right.
By Diana
Lock stolen out of my cart after I passed an employee...subsequently burglarized of choice items. no help at all for management. bad attitude, denial. No recovery even on insurance without visible damage. and they have rats.
By Patricia
Response from Guardian Storage· Apr 2, 2015
Thanks for your review Patricia. We will be sure to look into this situation for you and review our 24 hour digital surveillance video. We do offer monthly pest control at each one of our facilities so we will be sure to follow-up with our current vendor to ensure that no pests will be found on the property. Our protection plan program only allows us to pay out claims in which we can submit visibly damaged items to our insurance company. Thank you for your feedback and we will look into these items.
I have been using Guardian Storage on and off for a couple of years now and have always had positive experiences with not only the staff, but the units. Very professional!
By Todd
A good storage facility for my things until I found a permanent residence after moving across country. Well maintained and friendly staff. Felt the unit was reasonably priced. I would definitely use them again if I needed a storage facility.
By Marsha
Guardian has raised their rent multiple times in the past 5 years... now costing more than most other storage facilities in the area. In the winter, the place is ridiculously cold inside so it's a must to remember this if you are storing anything that could be damaged, like snowglobes or other things filled with any liquids. Have been recently considering moving out of their facility and into a cheaper one close by. a number of them have great reviews.
By Jessica
If you have to put your stuff in a storage unit, this is really the place to do it. The staff are super friendly and helpful, and basically make it as easy as it can be, to get your stuff in and out. I stored my things at the location across from Whole Foods, so my 5-star rating is really for them, but I imagine the other locations are also well-run operations. They give you a truck, free, to use for moving in and out. You just have to reserve it a bit in advance. And they're really just as nice as can be when you're closing up shop and taking your stuff out of storage. All around great experience.
By Susanna
