Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
758 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Garden State Tile is built on the idea that people make all the difference. Since 1957, we have proudly served the East Coast and beyond. The service and design expertise we provide have defined our reputation. With over 50 years of tile and stone experience and a long tradition of providing exceptional service, we are here to guide, educate, and consult.
Garden State Tile (gstile.com) has 758 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 688 reviews with 5 stars · Clear filters
Great, very helpful and have wonderful taste, Caroline was the best. I would recommend them to anybody
By LAURIE A.
Response from Garden State Tile· Apr 13, 2018
I know Carolyn will be very thankful for the great review - Glad you are spreading the word.
Had a wonderful experience planning with Carolyn for my remodel for of master bath! Could not have gone smoother or asked for better! Her expert advice was invaluable and customer service from the whole staff was friendly and helpful.
By KAREN
Response from Garden State Tile· Apr 13, 2018
Carolyn is a wealth of information and ideas and loves when she can convey that to the customer and bring your vision to life. Please share your project pictures with her, we all love to see the transformation of our products in our customer's homes.
Excellent service and great products
By REALTY G.
Response from Garden State Tile· Apr 13, 2018
We are thrilled to hear that you found our service and products were of your liking. We try to have many products to offer so we can satisfy different customer styles and looks.
Excellent customer service and consultation
By JEFF B.
Response from Garden State Tile· Apr 13, 2018
Jeff- thank you for letting us know you received great service. The Design Consultants love helping customers bring their ideas to life.
Michelle could not of been more helpful and Knowledgeable about all the products and choices. She was a pleasure to work with and I have recommended and will continue to recommend her to friends and family.
By AMY R.
Response from Garden State Tile· Apr 13, 2018
Thanks Amy for the feedback. We are lucky to have an employee like Michelle who knows the products so well that she can make the selection process easier for the customer. Thanks also for the recommendations to everyone, we love to see family and friends of previous customers.
Michelle was very helpful and friendly. She worked hard to find and obtain samples for us to review on multiple occasions. The good customer service is why we bought a lot of tile through them.
By NEWTON
Response from Garden State Tile· Apr 13, 2018
Thank you for the positive feedback! We are glad to hear your project was a success!
Donna was great to work with! I will definitely return to work with her again.
By ANN Y.
My experience with Garden state tile was wonderful. My family has been using them for years. They made my first experience remodeling a home so easy and accommodating to all my needs. I would recommend Garden state tile to anyone. The customer service is one of a kind. Phone calls always returned, polite, knowledgeable. They just add that extra TLC that makes you feel good and special. Truly every business could learn from them when it comes to how to treat a customer. I was remodeling my home during the holidays and I got a happy holiday card from the sales person I was working with. That was so nice and you totally don't get that little extra something these days.
By TONY/LIZ C.
Response from Garden State Tile· Apr 12, 2018
Hi Tony & Liz! So happy to hear you're family is a long time customer of ours and that your experience was great as well. We appreciate the word of mouth spread through family & friends. That is part of our success for the last 61 years! See you on the next project.
