Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
135 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
As a leader in hydroponics equipment, we offer a range of items such as LED grow lights, grow tents, and HPS grow lights. Visit us online today at GrowAce.
GrowAce.com (growace.com) has 135 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
135 approved reviews, newest moderated first
Ordered a co2 monitor on nov 17 it has been almost 1 month and i have been told everything from covid to system failures are why it has not shipped! This is completely garbage They took my money and have given nothing but excuses!
By Larry L.
Horrible shipping speed 1 month and still waiting for the package FedEx home delivery is a giant turtle
By LUIS R.
Buy somewhere else. Do not pay for expedited shipping. They won't even process the order for 10 days. If you cancel, they will still send the product causing you more problems. This place is a joke. There are sooo many other companies out there that are not MISLEADING. SAVE your $ and time and FIND ANOTHER PLACE TO BUY THE PRODUCT. The internet has many other companies that will help you.
By spin B.
Reshipment arrived and ALL BULBS WERE BROKEN! NO PACKING MATERIALS! DO NOT BUY HERE!!
By John
I have been with Grow Ace for a while and all my experience has been a great one. I have bought all my equipment from them and have had no problems with There Experienced Team I have dealt with. I recently had a bought 2 led 900s and so far all my plants love it. I am going to purchase 1 or 2 more of the 900s to complete one of my tents. So even with the corona virus they do there best and If I have any problems I call or text the support team and it's usually taken care of asap. I will be a long time customer because of the good quality products and great support Team.
By Jason B.
I would never recommend to grow ways to anyone and until I get the money that was stolen from my card on July 18th and still never received package shipping information or the package I will put a horrible review every single day for the rest of my life on this website never use grow Ace unless you like being robbed
By Jeremy J.
Ordered a Large grow tent during Fourth of July sale. Was shipped to my house across the nation through Fedex in 3 days. Was a steal even with $60 shipping. I can’t complain like the 50% of everyone else on here.
By Tony
Packaged nicely just a little slow
By Laurie
