Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
195 reviews
Groove PillowsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Groove Pillows, we believe that a good night’s sleep is essential for both physical health and overall well-being. Our mission is to create pillows that genuinely support your neck and spine, reducing discomfort and improving sleep quality. Unlike traditional pillows, our designs are carefully crafted with ergonomics in mind, featuring a unique groove and raised sides to ensure the correct alignment whether you sleep on your back or side. Every Groove Pillow is made from high-quality materials that are both durable and comfortable. We understand that no two sleepers are the same, which is why our adjustable 2.0 version allows you to customise the height and firmness to perfectly suit your personal needs. The original Groove Pillow, with its thoughtfully designed groove, ensures your neck stays in a natural position throughout the night. We also prioritise our customers’ experience beyond the pillow itself. Our dedicated customer service team is always available to answer questions, provide guidance, and help you get the most from your pillow. Thousands of satisfied customers have shared how Groove Pillows have alleviated neck pain, improved posture, and helped them wake up feeling refreshed. At Groove Pillows, we don’t just sell a product—we provide a solution that supports healthier sleep and a better life. Every pillow comes with a 100-day trial, giving you plenty of time to adjust and experience the benefits yourself.
Groove Pillows (groovepillows.com) has 195 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 153 reviews with 5 stars · Clear filters
I got my pillows a few years ago now,and I must admit I never write reviews but they've been one of the best things I've invested in. Sounds ott I know but they've never lost shape or disappointed. Whenever we travel or have nights away I can't believe the difference in my sleep,and I'm still trying to think of ways I can take my groove with me. I do recall it took a few nights to get used to but after that plain sailing and I couldn't be without it now 😀
By Eve S.
Absolutely love this pillow, super comfortable and useful having the adjustable height options. I used to use another brands memory foam pillows before but this one is so much more comfortable.
By Jack P.
The pillow is amazing bought endless pillows never had a brilliant night sleep with it.As I'm a side sleeper tried 100 in the past but can't believe what a fab night sleep I'm having now .I have told friends and family and all shall be buying one .Thanks so much
By Fay G.
Response from Groove Pillows· Jan 9, 2025
Hi Fay, We are so pleased to hear that the Groove Pillow is making such a positive difference to your sleep. Recommendations from happy customers like you mean the world to us. Thanks for spreading the word to your friends and family — we really appreciate it! Sleep well and enjoy those restful nights! Groove Pillows Team
Delivery as promised. Product is great - improved sleep and no more neck pain.
By Christine G.
I bought two pillows, one for myself and one for my husband. I have found them very comfortable. My husband, who would often wake with a bad neck with his old pillows, hasn't woken with any pain since using the Groove pillow. I would definitely recommend them.
By Claire G.
Fabulous product. Really would not be without it. Really notice the difference if I don’t use it. Husband used it whilst I was away and now wants one.
By Mrs L E M.
Have been using my new pillow for just under a week and I can feel the difference all ready! I sleep better and my neck pain has already reduced. It normally takes me a while to get used to a new pillow but this one was very comfortable right from the first night, firm enough for good support but soft enough not to be uncomfortable. Great communication from Groove Pillows prior to receiving, fast delivery and a great price, I am more than happy with my purchase and would certainly recommend to anyone who suffers with insomnia or back/neck pain etc.
By Heather
Amazing I had been having really bad shoulder and neck pain for quite a while. I had spent a lot of time and expense with physio and tried almost every type of pillow with no success. I had read about Groove Pillow and thought it might just be another pillow that promised a lot but failed to deliver. However, after using the pillow even for just a few days, the improvement was astonishing. My long term neck pain disappeared, I can honestly say it has eliminated a painful condition I thought I might never resolve. Definitely 5 Stars from me Joe Forshaw
By Joe F.
