Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
195 reviews
Groove PillowsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Groove Pillows, we believe that a good night’s sleep is essential for both physical health and overall well-being. Our mission is to create pillows that genuinely support your neck and spine, reducing discomfort and improving sleep quality. Unlike traditional pillows, our designs are carefully crafted with ergonomics in mind, featuring a unique groove and raised sides to ensure the correct alignment whether you sleep on your back or side. Every Groove Pillow is made from high-quality materials that are both durable and comfortable. We understand that no two sleepers are the same, which is why our adjustable 2.0 version allows you to customise the height and firmness to perfectly suit your personal needs. The original Groove Pillow, with its thoughtfully designed groove, ensures your neck stays in a natural position throughout the night. We also prioritise our customers’ experience beyond the pillow itself. Our dedicated customer service team is always available to answer questions, provide guidance, and help you get the most from your pillow. Thousands of satisfied customers have shared how Groove Pillows have alleviated neck pain, improved posture, and helped them wake up feeling refreshed. At Groove Pillows, we don’t just sell a product—we provide a solution that supports healthier sleep and a better life. Every pillow comes with a 100-day trial, giving you plenty of time to adjust and experience the benefits yourself.
Groove Pillows (groovepillows.com) has 195 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 153 reviews with 5 stars · Clear filters
I Thought the original Groove pillow was great, The adjustable Groove pillow is a game changer. I get a deeper sleep for longer and the inserts are perfect for me, much more comfortable. I would highly recommend the Adjustable Groove pillow to anyone.
By Terry B.
Having suffered from constant neck and shoulder pain for a couple of years. Tried heat treatment, massage and chiropractor, but nothing helped for long. One day an advert for the Groove pillow flashed up on my social media and it looked promising. Reviews were really good and they offered a 100 day money back guarantee so couldn't go wrong. Pillow arrived, took a couple of nights to get used to because it is firm, but within two nights my pain was improving and a week later, I have no neck or shoulder pain. All gone. Groove pillow supports your head , taking the strain off your neck. Quite logical and simple, but it works really well. Would definitely recommend. Thank you Groove!
By Anita B.
Great pillows.
By pw
Excellent product. Sleep has improved.
By Maggie M.
Response from Groove Pillows· Jan 19, 2026
Thank you for your review! We’re so pleased to hear that your sleep has improved — that’s exactly what we aim for with the Groove Pillow. It’s wonderful to know it’s making a difference for you.
The Groove Pillow really improved my rest quality. After sleeping on this pillow my neck pain went away and my shoulders felt much better too! The company quickly sent my pillow to me. I am a very happy customer who feels better too!
By Deborah
Response from Groove Pillows· Jan 5, 2026
Hi Deobrah, Thank you so much for your kind words! We are really pleased to hear that your neck and shoulders are feeling better and that the Groove Pillow is making such a difference to your sleep. Wishing you many more nights of comfortable, pain-free rest.
Pain free sleep at last!! I have an autoimmune condition called ankylosing spondylitis and one of the effects of this is tension type migraines during my sleep which I’ve suffered with for over ten years. Poor neck position triggers the headaches during sleep and I’ve tried over ten pillows from memory foam to feathered pillows…none have worked. I bought the Groove pillow a few months ago to try yet another style of pillow. There was no change in my headaches for the first week, but then something changed one night and I woke up feeling great with no headache as I normally would. I thought it was a one off but the second night was also headaches free and the third and so it continued. It’s now been approximately two months of using this pillow and quite honestly it’s changed my life for the better. After that first week of use, I’ve not had one single headache during my sleep or when I wake up. Ten years of pain gone because of a pillow! I didn’t want to put a review on too soon and wanted to make sure this wasn’t just a phase, but I’ve never been this pain free from headaches in the past ten years. The design of the pillow looks strange but it clearly works and made my quality of life so much better. If you buy one, persevere with it for a week or so like I did. I can’t put a price on how much better I sleep because of it…thank you so much for making this pillow and I’m so glad I decided just to give it a go.
By MJQ
Response from Groove Pillows· Jan 5, 2026
Hi MJQ, Thank you so much for sharing your experience! Reading your story genuinely made our day – ten years of tension headaches is an incredible struggle, and to hear that the Groove Pillow has made such a life-changing difference is amazing. Thank you for taking the time to leave such a thoughtful review! Wishing you many more nights of peaceful, pain-free sleep! Best, Groove Pillows Team
Fantastic company, quick delivery from when I first ordered and kept up to date of my pillows journey, absolutely did not disappoint when it arrived either, packed well with handy little tips and info for getting good use of the pillow, it’s like sleeping in heaven and didn’t think any of these kinds of pillows would work, but groove pillow is a must buy if you want to be reacquainted with good old sleep again! Will most definitely be ordering more!😴🫶🏻
By Claire A.
Response from Groove Pillows· Nov 17, 2025
Thanks so much for this! "Like sleeping in heaven” is exactly the sort of feedback we hope for. When the neck finally sits where it’s meant to, sleep tends to follow. Really appreciate you sharing your experience, and we’ll be here whenever you’re ready for the next one.
Has made a huge difference in my sleep quality . The back pain due to TMj has gone down significantly and I am able to sleep on the side and wake up without jaw tightness !
By Yuv
Response from Groove Pillows· Nov 17, 2025
Thanks for sharing this — really glad to hear you’re feeling the difference. TMJ-related pain can be incredibly draining, especially when it affects both the jaw and the upper back, so it’s great that the pillow’s alignment has given those muscles and joints a chance to settle. Side-sleepers with TMJ often struggle the most, so waking up without that tightness is a brilliant sign you’re in the right position overnight.
