Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
195 reviews
Groove PillowsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Groove Pillows, we believe that a good night’s sleep is essential for both physical health and overall well-being. Our mission is to create pillows that genuinely support your neck and spine, reducing discomfort and improving sleep quality. Unlike traditional pillows, our designs are carefully crafted with ergonomics in mind, featuring a unique groove and raised sides to ensure the correct alignment whether you sleep on your back or side. Every Groove Pillow is made from high-quality materials that are both durable and comfortable. We understand that no two sleepers are the same, which is why our adjustable 2.0 version allows you to customise the height and firmness to perfectly suit your personal needs. The original Groove Pillow, with its thoughtfully designed groove, ensures your neck stays in a natural position throughout the night. We also prioritise our customers’ experience beyond the pillow itself. Our dedicated customer service team is always available to answer questions, provide guidance, and help you get the most from your pillow. Thousands of satisfied customers have shared how Groove Pillows have alleviated neck pain, improved posture, and helped them wake up feeling refreshed. At Groove Pillows, we don’t just sell a product—we provide a solution that supports healthier sleep and a better life. Every pillow comes with a 100-day trial, giving you plenty of time to adjust and experience the benefits yourself.
Groove Pillows (groovepillows.com) has 195 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 13 reviews with 4 stars · Clear filters
Great pillow, it’s so comfortable and helped reduce my neck pain. I also slept much better. The pillow arrived boxed well and vacuum packed. It comes with a lovely white soft cushioning cover which can be removed and washed. Very happy with my purchase.
By Happy C.
I have constant neck pain due to a tear in my shoulder and used to toss and turn unable to get comfortable I have tried many many pillows and none worked.! This pillow allowed me to adjust the height which was perfect . I have had slept so well since I purchased the pillow over a month ago . I can definately recommend this pillow
By Sharon M.
This is an update to my previous review. I don't know if my review had any bearing, but the next day, Groove Pillows' Customer Service reached out to me and made an offer that worked for me.
By Sharon
Quick delivery & getting used to the pillows which do need a bit of thought about how you’re going to sleep/position your head but do seem to have relieved neck pain a little
By Edies G.
Response from Groove Pillows· Oct 31, 2023
Hello! Thank you for sharing your experience with the Groove Pillow. We're pleased to hear that you found our pillows worth trying and that they've provided some relief for your neck pain. We understand that adjusting to a new pillow may take some time, and we're glad to have you on this journey with us. In each box, we provide a guide on where to position your head for optimal support. We hope this helps you find the most comfortable and beneficial sleeping position. If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to ensure your satisfaction and improved sleep experience. Wishing you continued comfort and restful nights with your Groove Pillow! Best regards, Groove Pillows Team
Received my pillow promptly and been using about two weeks now.My quality of sleep has improved completely and although my neck pain hasn't gone completely it has improved.So much so that my daughter is going to purchase one .
By g R.
Response from Groove Pillows· Oct 31, 2023
Dear G, Thank you for sharing your experience with the Groove Pillow. We're glad to hear that your sleep quality has significantly improved over the past two weeks. It's wonderful that despite the neck pain not entirely disappearing, there has been a noticeable improvement. We're delighted to have made a positive impact and that your experience has prompted your daughter to consider getting one too! Should you or your daughter need any assistance or have any further questions, feel free to reach out. We're here to help. Wishing you both many more nights of restful sleep! Best regards, Groove Pillows Team
