Grimoire New YorkReviews of grimoirenyc.com

Response from Grimoire New York· Feb 19, 2026

Hi Adam Wow — this made our day. Thank you so much for the incredible feedback! We’re so happy to hear the ordering process was seamless and that everything arrived quickly — and even happier that you’re loving the products. “Magical” is our favorite kind of review to read. It truly means the world to have you as a fan. We’re so grateful for your support and for you taking the time to share this.

Response from Grimoire New York· Jan 30, 2026

Hi Kyle, Thank you for sharing your experience. We’re sorry to hear that the Vanity Monday Serum didn’t work well for your skin, especially since breakouts aren’t something you usually experience. While our formulas are clinically tested, individual skin responses can vary. We appreciate you taking the time to share this feedback, and we’re glad to hear you’ve been enjoying the overnight cream. A member of our team will be reaching out to help with next steps and to make this right for you. — The Grimoire NYC Team

Response from Grimoire New York· Feb 19, 2026

HI Michael Thank you so much for your kind words! We’re thrilled to hear you’re loving the products — and even more excited that you’ll be back for more. That truly means everything to us. We appreciate you being part of our community and taking the time to share your experience.

Response from Grimoire New York· Jan 23, 2026

We’re so sorry to hear this, and we truly appreciate you sharing your experience. While we’re glad your order arrived quickly and well-packaged, we completely understand how frustrating it is when a product doesn’t work for your skin—especially when you were hoping for the opposite. Everyone’s skin is different, and sometimes even great formulas aren’t the right match for every routine. We’d love the chance to help make this right—please reach out to our team [email protected] with your order details and we’ll happily assist with next steps. Thank you again for the honest feedback.

Response from Grimoire New York· Jan 23, 2026

Thank you so much for the love! We’re thrilled to hear everything was super fast and easy—and that you’re enjoying the products. “Fun and sexy” is exactly the vibe 🙌✨ Thanks again for taking the time to leave a review!

Response from Grimoire New York· Dec 20, 2025

Hi Steven. We're sorry that your order arrived in a condition that was disappointing. It is frustrating and detracts from the experience. We take feedback seriously and raised this feedback with our shipping partner directly to help prevent issues going forward. For customers who are not satisfied with their purchase, we do offer a 30-day return policy and are always happy to review concerns directly. Please feel free to contact us at [email protected] .

Response from Grimoire New York· Dec 20, 2025

Hi Floyd. Thank you for taking the time to share the feedback. We're glad to hear that you are enjoying your products.

Response from Grimoire New York· Dec 2, 2025

Thank you!