Review
Great product, friendly customer service
By MP
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
290 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Grill Collection is listed under Garden & Pond.
Grill Collection (grillcollection.com) has 290 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
290 approved reviews, newest moderated first
Great product, friendly customer service
By MP
Fantastic customer service, excellent pricing and NO TAX. Looking forward to giving them my business for my outdoor kitchen in the next few weeks
By MR. F.
Excellent service, item arrived on time and in perfect condition. Highly recommended!!!!!!!!
By JOHN
I was told the grill I originally ordered was in stock - but then a few days later received an email saying it would be 12 to 16 weeks - not good! But after taking with them - they did have a model with out the infrared burner in stock - so order that one and the burner separately! They apologized and did great following up after that.
By Michael S.
Ordered 1 piece from them and the process went very smoothly
By Steven
The Grill Collection grill that I purchased beat the price of others and arrived on time.
By William P.
Customer support was incredible through the entire process.
By -Jay
Excellent service every step of the way. Would recommend to everyone.
By Farah T.